What does Uber collect?
Information about our customers’ mobile devices used to access our services is collected. That information may include advertising identifiers, device motion information, hardware models, mobile network information, operating systems and versions, preferred languages, serial numbers, software, and unique device identifiers.
If you use a JUMP bike or scooter or any other type of rental vehicle offered by Uber, we collect information from that bike or scooter. That information includes the date and time of use, location, and route and distance traveled. The location data collected from the bike or scooter during the trip will be linked to your account, even if you have not enabled Uber to collect location data from your mobile device.
Why does Uber collect this?
To protect your safety and security. For example, we use data from drivers’ devices to help identify unsafe driving behavior such as speeding or harsh braking and acceleration, and to inform them of safer driving practices. We also use this data to optimize and improve your experience, and to prevent, detect, and combat fraud.
When does Uber collect this?
Whenever you use our services.
Is the collection of this information optional?
How long does Uber retain this?
Unless you delete your Uber account and we aren’t required by applicable laws to retain this information, for at least 7 years in connection with regulatory, tax, insurance, and other legal requirements. See the Data Retention and Deletion section of our Privacy Notice for more details.
What legal grounds does Uber have for collecting this information?
We collect this based on our legitimate interests to provide the services and features our customers request and to prevent, detect, and combat fraud.