Your trust is important to us
Your data works for you
We use your data to provide convenient transportation and delivery options, help drivers maximize their earnings, and protect the safety and security of people on our platform.
You're in control
Through the settings in the Uber app or on your device, you can choose when to share your location, manage your Trusted Contacts, personalize your app, and even delete your account.
How we use your information
Learn more about how we use data and the choices you have about what to share with us.
- Driver and delivery partner background check
- Demographic data
- Device information
- Information from Uber business partners
- Transactional information
- Usage information
- User content
- User profile
What information does Uber collect?
Uber collects information to help make your Uber experience not only possible, but also great—whether that’s connecting riders and drivers, improving safety, or protecting your account from fraud. This includes information you provide to us, like your account information, and information we collect when you use our services, like your location.
How does Uber use my location information?
Uber helps you get where you want to go. This means that location information is essential to our services. We use it to help riders and drivers find each other, determine the best routes, enable users to track their progress and share their trip status with friends, develop new features and services, enhance safety and security, and for other purposes described in our Privacy Notice.
Does Uber share my information with anyone?
Some of Uber’s products, services, and features involve sharing information with other users. For example, when you request a ride, the location of your pickup and dropoff points are shared with a driver. We may also share information at your request, such as when you want to share your trip status with family and friends. We may also share your information with our affiliates, subsidiaries, and business partners, or for legal reasons or in the event of a dispute.
Does Uber rent or sell my information to third parties for their direct marketing?
No. Uber does not rent or sell your personal data to third parties for their direct marketing, except with your consent.
How long does Uber keep my information?
We retain user profile and transaction information for as long as you maintain your Uber account. For drivers and delivery partners, we also retain vehicle and background check information (to the extent permitted by law) for as long as they maintain their Uber account.
What happens to my information if I delete my account?
If you delete your account, Uber retains location, device, and usage data for as long as necessary to provide services and comply with applicable laws. For example, we retain such data for regulatory, tax, insurance, litigation, and other legal requirements for a minimum of 7 years. We may also use such information for purposes of safety, account security, fraud prevention and detection, and research and development during this retention period.
How do I look up or control the information that Uber collects about me?
Through our apps and websites, and the device settings on your phone, you can:
- Look up your own rider and driver ratings
- Set or change your privacy settings, including location sharing, notifications, and emergency data sharing
- Opt out of receiving promotional communications from Uber
- Delete your Uber account (although we would be sorry to see you go)
How do I submit a question to Uber’s Data Protection Officer (DPO), and what is their role?
Uber’s DPO is responsible for guiding our compliance with data protection regulation in the EU. They’re the point of contact for European privacy regulators and questions and concerns from our users about data privacy.
If you have additional questions about your personal data after reading our FAQ, you may contact our DPO by submitting a request through this form.