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A guide to using Uber

Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Learn how to take a trip with the Uber app.

How to use the Uber app

Create an account

All you need is an email address and phone number. You can request a trip from your browser or from the Uber app. To download the app, go to the App Store or Google Play.

Enter your destination

Open the app and enter where you’re going in the Where to? box. Tap to confirm your pick-up location and tap Confirm again to be matched with a driver nearby.

Meet your driver

You can track their arrival on the map. When they’re a few minutes away, wait for them at your pick-up location.

Check your trip

Every time you take a trip with Uber, please make sure you’re getting into the right car with the right driver by matching the number plate, car make and model, and driver photo with what’s shown in your app.

Uber trips can only be requested through the app, so never get in a car when the vehicle or driver identity doesn't match what’s displayed in your app.

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When you arrive, payment is easy. You have various options, depending on your region. Use cash or a payment method such as a credit card or Uber Cash balance.

Rate your trip

Let us know how your trip went. You can also give your driver a compliment or add a tip in the app.

Smooth trips from start to finish

Upfront pricing in real time

Before you confirm a trip, see price estimates so you don’t have to guess and can compare costs to find the right trip, every time.

Perfect your pick-up

When you request a trip, the app automatically suggests a convenient place to meet your driver. To adjust your location, just type in a new address or drag your pin on the map within the grey circle.

Get to know the person behind the wheel

Check driver profiles in the app to see fun facts about your driver, as well as ratings and compliments.

Ratings and tips

Help us improve your experience by rating trips. If you got great service from a fantastic driver, you can also add a tip.

Peace of mind on every trip

From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a priority.

Introducing Uber Lite

Get the same reliable trips on a simple, new app. Uber Lite works on Android phones, saving storage space and data. It’s easy to use and designed to work in low connectivity areas.

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*Feature not available in the Uber Lite app. The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region or city. It is subject to change and may be updated without notice.