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A guide to using Uber

Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Learn how to ride with the Uber app.

Smooth trips from start to finish

Upfront pricing in real time

Before you confirm a trip, see price estimates so you don’t have to guess and can compare costs to find the right trip, every time.

Perfect your pick-up

When you request a trip, the app automatically suggests a convenient place to meet your driver. To adjust your location, just type in a new address or drag your pin on the map within the grey circle.

Get to know the person behind the wheel

Check driver profiles in the app to see fun facts about your driver, as well as ratings and compliments.

Ratings and tips

Help us improve your experience by rating trips. If you got great service from a fantastic driver, you can also add a tip.

Peace of mind on every trip

From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a priority.

Introducing Uber Lite

Get the same reliable trips on a simple, new app. Uber Lite works on Android phones, saving storage space and data. It’s easy to use and designed to work in low connectivity areas.

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You can schedule a trip up to 30 days in advance. Open the app and tap on the car-and-clock icon next to the Where to? destination box.

Open the app and tap the Where to? destination box. It will open a Switch rider scroll-down option. Tap on it and select your friend. They will receive a message with trip details, including car model and number plate, driver name and contact information, and ETA.

Prices are calculated based on time and distance. They are subject to surcharges, tolls encountered during your trip, cancellation and waiting times if applicable, and booking fees.

Hundreds of data points go into calculating an upfront price. It’s based on the estimated trip duration, distance from origin to destination, time of day, route and demand patterns. It also includes tolls, taxes, other fees and surcharges.

Ratings go both ways. Some of the feedback we hear most often from drivers is to keep conversation friendly, respect their car and property (including not slamming doors when getting in and out), and to not distract them while driving. For more advice, see our Community Guidelines.

You can add up to 2 extra stops before or during your trip. Tap + next to the Where to? destination box to enter your address. Your price may be adjusted based on the distance and duration of your trip.