You can use the in-app Emergency Button to call 911 to get help if you need it. The app displays your location and trip details, so you can quickly share them with the 911 dispatcher. In select US cities, this information is automatically shared with emergency services when you call.

Our customer support team is specially trained to respond to urgent safety issues.

Set up your Trusted Contacts and create reminders to share your trip status with friends and family in real time.

Access the Uber app’s safety features all in one place whenever you’ve requested a ride with Uber.

Your feedback matters. Low-rated trips are logged, and users may be removed.

All rides on the Uber platform are tracked by GPS.

The app makes phone numbers anonymous, so your personal information stays private.

Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app notices such events, we’ll check in on you and offer resources to get help.

If you feel unsafe while on a trip, you can immediately and discreetly report it to Uber. A member of our Safety team will reach out for support shortly after the trip.

You can connect with an ADT Safety Agent via phone call or text on every trip. Just tap the safety shield icon and select Contact safety agent.

The app will notify you of any bicycle lanes before exiting your ride.

Create an emergency contact list within the Uber app. In the case of a serious incident, if support is unable to reach you, they will reach out to the Emergency Contact.

You can call or text the driver through the app from their device with phone number anonymization technology to communicate essential trip details without sharing personal information.

If you feel uncomfortable, you can record the audio of the trip within the app. Just tap the blue shield to open your Safety Center and access the Record Audio option.

An optional feature to receive a 4-digit PIN to provide to your driver verbally to help ensure that you're entering the correct vehicle. The driver can only start the ride in the app with the correct PIN.

Gain greater control over your data by visiting Uber’s Privacy Center to understand and manage your data and adjust privacy settings.

The app provides helpful reminders to buckle up at the start of a trip.

Drivers can install and register an inward- and outward-facing dashcam; riders will be notified that the trip will be recorded.

People who drive with Uber are periodically asked to take a selfie, which we match against their on-file identification to help ensure that the right driver is behind the wheel.