Drive with confidence
You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
Supporting you during COVID-19
We’re actively monitoring the coronavirus (COVID-19) situation and are continually working to help keep those who rely on our platform healthy and safe.
Our Door-to-Door Safety Standard
Powered by Uber’s innovative technology, encouraging shared responsibility, and including guidance from health experts, these new measures are designed to help protect the health and safety of everyone who uses our platform.
Our Door-to-Door Safety Standard
New measures to help keep you safe and healthy.
In this together
To prioritize your health, all riders are required to wear a face cover or mask. Riders are also no longer allowed to sit in the front seat, to leave more space between each of you.
Mask Verification
Before you go online, we ask you to take a photo of yourself, and our technology helps verify that you are wearing a face cover or a mask.
Health and safety supplies
We are working to provide you with health and safety supplies like face covers, disinfectants, and gloves to deliver food.
Expert-led guidance
We are working with the World Health Organization (WHO) to share safety tips and resources.
Ride Safety Feedback
You’ll now be able to leave feedback on health issues, such as a rider not wearing a face cover or a mask. This helps us improve and holds everyone accountable.
Designing a safer experience
Features to help keep you safe
The Driver app is built with technology to help you stay connected to your loved ones, the Uber team, and emergency authorities, so you can go even further.
Helping to protect you on the road
While driving with the Uber app, there is auto insurance that's maintained by Uber.
Community Guidelines
Our guidelines ask you to treat others with respect, follow the law, and keep one another safe. Anyone who doesn’t follow them may lose access to our apps.
Your safety drives us
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.¹
Emergency assistance button
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
24/7 incident support
Uber customer associates trained in incident response are available around the clock.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
Phone anonymization
If you need to contact your rider through the app, your phone number may stay private.
GPS tracking
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app alerts us to such events, we’ll check in on you and offer resources to get help.
You’re insured on every trip with a rider
Each trip you drive on the Uber app is insured to protect you, your rider, and your car.²
Liability for injury or damage to third parties for at least $1 million for a covered claim.
Uninsured or underinsured motorists coverage and hit-and-run accidents.
Your car, whether an accident was your fault or not, is covered up to the cash value of your vehicle after a $1,000 deductible.**
Auto insurance to help protect you
Leading auto insurance providers—like Allstate, Farmers®, Liberty Mutual, and Progressive—help protect you and your riders if anything happens.
An option to help protect you and your family
Optional Injury Protection insurance is offered through our partner Aon.³ For less than 4 cents per mile, this supplemental insurance helps to minimize the financial impact a covered accident can have on you and your family.
Safer roads for everyone, thanks to you
You play a key role in helping to make cities safer and roads friendlier to move around in.
Staying focused while driving
The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.
Safety tips
Local laws and advice from law enforcement officials offer ways you can help make a big difference in your safety and that of the people around you.
Strengthening our community
Uber’s Community Guidelines help riders and drivers enjoy a stress-free ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
More about safety
¹Certain requirements and features vary by region and may be unavailable.
²Amounts and types of coverages are different for drivers who drive Uber's commercial services such as Uber Black, Uber Black SUV, and Taxi.
**Your car, whether an accident was your fault or not, is covered up to the cash value of your vehicle after a $1,000 deductible.
³Not available in all states.