Drive with confidence
You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
Designing a safer experience
The Driver app is built with technology to help you stay connected to your loved ones, the Uber team, and emergency authorities, so you can go even further.
Your safety drives us
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.¹
Emergency assistance button
You can use the in-app Emergency Button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
24/7 incident support
Uber customer associates trained in incident response are available around the clock.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
Anonymous communications
You can call or text the driver through the app from their device with phone number anonymization technology to communicate essential trip details without sharing personal information.
GPS tracking
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app alerts us to such events, we’ll check in on you and offer resources to get help.
Contact Safety Agent
You can connect with an ADT Safety Agent via phone call or text on every trip. Just tap the safety shield icon and select Contact safety agent.
Audio Recording
If you feel uncomfortable, you can record the audio of the trip within the app. Just tap the blue shield to open your Safety Toolkit and access the Record Audio option.
Safety Toolkit
Visit the in-app Safety Toolkit to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.
Emergency Contacts
Create an emergency contact list within the Uber app. In the case of a serious incident, if support is unable to reach you, they will reach out to the Emergency Contact.
Verify Your Pin
You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.
Advanced In-App Navigation
Our improved in-app navigation suggests fewer left turns and provide notifications when approaching uncontrolled intersections, where the cross traffic doesn’t stop to help you drive with confidence.
Dashcams
Install and register an inwards and outwards-facing dash cam, and you will be notified that your trip will be recorded.
Driving Alerts
Our app will provide notifications to help you deliver comfortable rides.
Driving Hour Limits
To reduce fatigue risk, you will be automatically disconnected from the Uber driver app after driving for the maximum allowable hours. After you have taken your break, your driving time will reset and you’ll be able to go back online to receive new ride requests.
Live help from a Safety Agent
Through our new partnership with ADT, America's most trusted home security brand, you can now get live help from a Safety Agent directly in the app.
If you ever feel uncomfortable on a trip but aren’t in an emergency situation, you can tap the safety shield icon, select Contact safety agent, and get help from a trained ADT agent—either on the phone or silently via text. If the situation escalates, ADT can call 911 for you.
Emergency help if you need it
If you ever need urgent help when riding with the Uber app, you can contact 911 using the in-app Emergency Button in the Safety Toolkit.
The app will show your live location, vehicle information, and license plate number, which you can quickly share with the emergency dispatcher so they can send help faster. And in a growing number of US cities, this information is automatically provided to the dispatcher.
You’re insured on every trip with a rider
Each trip you drive on the Driver app is insured to protect you, your rider, and your vehicle.²
Liability for injury or damage to third parties for at least $1,000,000 for a covered claim.
Uninsured or underinsured motorists coverage and/or first-party injury protection coverage.³
Your car, whether an accident was your fault or not, is covered up to the cash value of your vehicle subject to a $2,500 deductible.⁴
Auto insurance to help protect you
Leading auto insurance providers—like AIG, Farmers®, Liberty Mutual, and Progressive—help protect you and your riders if anything happens.
An option to help protect you and your family
Optional Injury Protection insurance is offered through our partner Aon.⁵ For less than 3 cents per mile, this supplemental insurance helps to minimize the financial impact a covered accident can have on you and your family.⁶
Safer roads for everyone, thanks to you
You play a key role in helping to make cities safer and roads friendlier places to move around.
Staying focused while driving
The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.
Local laws and advice from law enforcement officials offer ways you can help make a big difference in your safety and that of the people around you.
Strengthening our community
Uber’s Community Guidelines help riders and drivers enjoy a stress-free ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
More about safety
¹Certain features vary by region and may be unavailable.
²Amounts and types of coverages are different for drivers who drive Uber's commercial services such as Uber Black, Uber Black SUV, and Taxi.
³Uninsured/underinsured motorist bodily injury coverage and first-party injury coverage limits vary by state.
⁴Deductible amount effective 3/1/2021. Certain vehicles offered through the Vehicle Marketplace are subject to a $1,000 deductible. Comprehensive/collision coverage is contingent on the driver maintaining such coverage on the driver’s personal auto policy.
⁵Not available in all states.
⁶Except for Missouri where Optional Injury Protection is offered for less than 4 cents per mile.
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