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Ride with confidence
The Uber experience was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we’re dedicated to helping you move safely and focus on what matters most.¹
Designing a safer ride
Driver screenings
All potential drivers in the US must complete a screening before becoming an Uber driver-partner, and current drivers continue to be vetted for criminal offenses.
Features to help keep you safe
On every trip, you can tap a button for safety tools and get help whenever you need it.
Community Guidelines
Our guidelines ask you to treat others with respect, follow the law, and keep one another safe. Anyone who doesn’t follow them may lose access to our apps.
Learn more
Your number stays private in the app
Your phone number is private–and it should stay that way. We use technology to keep your number private, so drivers will not see your phone number when you call through the app.
All drivers are screened
Before anyone can drive with Uber, they must undergo a Multi-Step Safety Screen. Screenings check for issues including, but not limited to, driving violations, drinking- and drug-related offenses, and violent crime.
Annual reruns
We proactively rerun driving² and criminal history checks every year following each driver’s initial check to ensure that they continue to meet our standards.
Ongoing notifications
We use technology that proactively fetches new criminal offenses using several sources. We’re notified if a new offense involving an active driver is identified, then we review these offenses to make sure the driver is still eligible to drive.
Real-time identification
Drivers are periodically asked to take a selfie, which we match against their on-file identification to help ensure that the right driver is behind the wheel.
Peace of mind for where you're going
Safety features are designed into the app. So you get home after a night out. So you can tell your loved ones where you are. And so there’s help if something unexpected happens.¹
Emergency assistance button
You can use the in-app emergency button to call 911 to get help if you need it. The app displays your location and trip details, so you can quickly share them with the 911 dispatcher. In select US cities, this information is automatically shared with emergency services when you call.
24/7 incident support
Our customer support team is specially trained to respond to urgent safety issues.
Share My Trip
Set up your Trusted Contacts and create reminders to share your trip status with friends and family in real time.
Safety Center
Access Uber’s safety features all in one place in the app whenever you’re riding with us.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed.
GPS tracking
All Uber rides are tracked by GPS from start to finish so there’s a record of your trip if something happens.
Phone number anonymization
The app makes phone numbers anonymous, so your personal information stays private.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If we notice such events, we’ll check on you and offer tools to get help.
Insurance on every trip
Uber partners with leading insurance providers like Allstate, Farmers®, James River, and Progressive to help protect you if anything happens.
Strengthening our community
Our Community Guidelines were established to keep Uber enjoyable and inclusive for everyone. Any person who doesn’t follow the guidelines can be removed from the platform.
Review Community Guidelines
Safer journeys for everyone
Our commitment to safety goes beyond the app. We partner with leading organizations to help make roads safer and our cities stronger.
Listening to a Safety Advisory Board
Uber develops new processes and features with the help of leading experts from the fields of women’s safety, law enforcement, civil rights, and road safety.
Partnering with law enforcement
Uber has an investigative team of former law enforcement professionals who offer immediate assistance in active cases.
Learn more
Supporting disaster-relief efforts
Our team works with government officials and organizations like the Red Cross to support relief efforts on the ground.
Helping to prevent impaired driving
We team up with organizations like Mothers Against Drunk Driving (MADD) to educate the public on the dangers of driving while impaired.
Learn more
Helping to end gender-based violence
In collaboration with advocacy groups like NO MORE, we support awareness and prevention campaigns to help end sexual assault and harassment.
Learn more
More about safety
¹Certain requirements and features vary by region and may be unavailable.
²Annual driving history reruns do not apply in NYC.