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Introducing 1-833-USE-UBER, a new way to ride

November 1, 2022 / US

Introducing a new way to ride with Uber: 1-833-USE-UBER. We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride.

1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.  You can request a ride anytime via the mobile app or online at, available in over 50 cities.

How it works


Call us, toll-free
Dial 1-833-USE-UBER (1-833-873-8237) from your cell phone to talk to an Uber team member who will help you create an Uber account and request a ride. You can choose between English and Spanish when requesting a trip.
You will need to call from a cell phone that can receive text messages. Don’t worry, you won’t be charged just for calling us—we’ll charge your credit card on file after a successful trip is completed. To help keep your personal information safe and secure, make sure to only use this phone number when calling to request a ride.

Get trip details
After your phone call, we’ll send you the information on your ride via a text message, including your driver’s name and picture, car type, license plate number, and their estimated time of arrival.

We’ll send you a text message when your driver arrives. All drivers receive an annual background check.

Frequently Asked Questions

1-833-USE-UBER is available in the US where Uber is available. Do not use any other phone number other than 1-833-USE-UBER  (1-833-873-8237) to request a ride. 1-833-USE-UBER is not a customer service line. If you need help, visit us at