Driver screening
Everyone who drives with Uber is screened before their first trip. In addition, Uber reruns these driver screenings at least every year and uses technology to look for issues in between. It’s part of our commitment to help keep you safe when you request a ride with Uber.
Drivers are background checked before their first trip
Prospective drivers must undergo a multi-step safety screen that checks for issues including, but not limited to, impaired driving and criminal offenses. The time period covered by Uber’s background checks is at least seven years of criminal charges and convictions, and in many cities and states, charges or convictions from the entire adult history of the driver depending on applicable local law.
Ongoing checks are built into the Uber platform
We developed technology to watch for new criminal charges or convictions, which we obtain on an ongoing basis through our trusted and accredited background check vendors. Whenever a disqualifying charge or conviction appears, the driver’s access to their Uber account is removed.
Drivers must pass an annual check to continue accessing the app
Uber reruns driving and criminal history checks at least every year to ensure that drivers continue to meet our standards.
Assuming someone else’s identity is prohibited
Drivers are periodically asked to take a live photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.
Uber reviews all reports submitted to our Support team. Not following any of our guidelines may result in the loss of access to your Uber accounts.
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A high rating recognizes people’s efforts, while a low rating can provide helpful feedback. And repeated low ratings can result in deactivation.
Frequently asked questions
- How does Uber's screening process work?
Uber’s screening process focuses on identity verification, driving safety, and criminal history.
Before a driver can take their first trip with Uber, they must submit their Social Security number (validated directly with the IRS), full name, date of birth, a valid form of government-issued ID, and a live profile photo, among other vehicle documents. They must also pass two key screenings:
- First, a Motor Vehicle Record (MVR) check, to confirm their driving history and license validity, and to look for any disqualifying traffic violations like driving under the influence or reckless driving. Around 70% of applications who are rejected, are rejected because of the MVR check.
- If a driver passes the MVR check, one of our third-party background check providers will conduct a criminal background check.
Our background check partners are nationally accredited by the Professional Background Screening Association (PBSA) and regulated under federal and state law to ensure completeness and accuracy.
Background check partners search local, state, and proprietary national criminal databases, federal court records, the National Sex Offender Public Website, international sanctions lists, and several databases used to flag suspected terrorists and use the driver’s name and Social Security number to trace their residence history (either lifetime or the last 7 years, depending on where the driver is applying).
These searches are layered and intentionally duplicative to create relevant leads. Any potential criminal record flagged by these searches is then verified directly at the source: one of the approximately 3,200 county courthouses across the country. That often involves someone going to the courthouse to obtain records. The final decision to disqualify a driver based on our screening process is made through human review of the records reported to us by the background check provider.
- Who does this screening information apply to - are there limitations?
This information about screenings applies to drivers using Uber in the 50 US States and Washington, DC. and it may not apply to other forms of regulated transportation that can be requested on the Uber app, for example taxi, airport shuttle, or public transit.
The exact screening requirements for your city depend on applicable local and state regulations.
Annual driving history reruns do not apply in NYC.
- What excludes someone from driving for Uber?
We reject applicants for a wide range of offenses, barring anyone convicted of the most serious crimes reported to us from any point in their lifetime, anywhere in the U.S., including:
- Sexual assault
- Sex crimes involving minors
- Murder or homicide
- Kidnapping
- Terrorism
For other pending charges or convictions, such as felonies, robbery, or fraud, Uber generally disqualifies drivers for 7 years after their conviction, but this criteria can differ depending on state and local laws.
We also re-run criminal background checks every year. And we go further with continuous monitoring, a system Uber pioneered in 2018. This technology flags new criminal charges or convictions reported to us by our trusted background check providers, even in between annual checks. Whenever a disqualifying charge or conviction appears, the driver’s access to their Uber account is removed.
- How does Uber's process compare to taxis and other industries?
While many taxi regulators do not make their criminal screening process and disqualification criteria transparent, Uber’s background checks are as strict or stricter than the requirements that apply for taxi drivers in several large cities. For example:
- Boston taxis have a 5-year lookback for convictions (compared to Uber’s 7 year)
- Chicago taxis have a 3-year lookback—even for sexual assault convictions, which are disqualifying when reported to Uber no matter when they occurred
- Honolulu taxis have an even shorter 2-year lookback, and look only at state (not national) records
- Even New York City’s background checks are focused on in-state data; Uber’s own checks have disqualified hundreds of prospective Uber drivers that the City’s own screening process approved.
- Why not require fingerprint-based background checks?
Fingerprint databases primarily record arrests, not convictions, and many of those records are incomplete or outdated. That means fingerprint checks can flag people who were never charged or convicted, while missing others who were charged or convicted but not fingerprinted. This is just one of the reasons states have rejected fingerprint-based screening for rideshare companies.
- How might local rideshare laws affect the background check performed on rideshare drivers where I live?
Most US jurisdictions where Uber operates impose laws and regulations that directly impact the screenings Uber must perform on Transportation Network Company drivers (rideshare drivers) and what driving offenses and criminal charges may be considered disqualifying. If you would like to learn more about the regulations and laws directly affecting driver screenings for rideshare, please see:
Alabama
Alaska
Arizona
Arkansas
California
- CA Bus. & Prof. Code § 7458
- CA Pub Util Code § 5445.2 (2024)
- CPUC Decision 17-11-010
- CA Pub. Util. Code § 7444
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Illinois - Chicago
Illinois - Springfield
Illinois - Rockford
Illinois - Peoria
Illinois - Bloomington-Normal
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota - Duluth
Minnesota - Mankato
Minnesota - Minneapolis
Minnesota - Moorhead
Minnesota - Rochester
Minnesota - Saint Paul
Mississippi
Missouri
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon - Ashland
Oregon - Bend
Oregon - Corvallis
Oregon - Eugene
Oregon - Grants Pass
Oregon - Gresham
Oregon - Lincoln City
Oregon - Medford
Oregon - Newport
Oregon - Pendleton
Oregon - Portland
Oregon - Redmond
Oregon - Roseburg
Oregon - Salem
Oregon - Sisters
Pennsylvania
Rhode Island
South Carolina
South Dakota
South Dakota - Aberdeen
South Dakota - Brookings
South Dakota - Sioux Falls
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington - King County
Washington - District of Columbia
West Virginia
Wisconsin
Wyoming
Note: This list is provided for reference purposes and should not be considered exhaustive or legal advice. Local and state laws also are amended or modified from time to time, and this list may not be a complete and current list. Should you have additional questions about these laws and how they affect your use of Uber, please consult your local regulator or legal counsel.
- Are there also laws that limit how long convictions can be included in background checks?
Uber can only act on the information that is reported to it, and some jurisdictions limit the reporting of criminal convictions in certain circumstances - across all industries using private background checks, not just rideshare - after 7 years. For more information on these limitations, please see:
Note: This list is provided for reference purposes and should not be considered exhaustive or legal advice. Local and state laws also are amended or modified from time to time, and this list may not be a complete and current list. Should you have additional questions about these laws and how they affect your use of Uber, please consult your local regulator or legal counsel.
- How might local fairness laws affect access to the criminal records used by the companies running background checks in my city?
Many cities have also adopted "fair chance" or "ban the box" policies with the goal of giving everyone, including those with criminal convictions, a fair chance to be considered for work based on their abilities. These rules typically work by waiting to check an applicant's criminal history until later in the hiring process, often after a job offer has been extended.
Where these laws could apply to ridesharing trips, for example in New York City, careful consideration of fairness is weighed against legal requirements imposed by the applicable rideshare laws to ensure compliance and safety in our communities.
If you have specific questions we recommend consultation with legal counsel.
- How might "clean slate laws" that remove certain types of offenses and convictions from the public record affect background checks? Does it just affect rideshare?
Uber can only act on the information that is reported to it and criminal offenses and convictions can be removed from the public record through sealing or expungement petitions, and in some cases, this removal is automatic by operation of law. Clean Slate Laws automatically seal or expunge certain types of records and affect all industries using private background checks, not just rideshare. For more information on public records limitations or automatic expungement/sealing laws that may affect background checks in your city, please see:
Alaska
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Illinois
Indiana
Kentucky
Louisiana
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
Oklahoma
Pennsylvania
Rhode Island
South Carolina
South Dakota
Utah
Vermont
Virginia
Note: This list is provided for reference purposes and should not be considered exhaustive or legal advice. Local and state laws also are amended or modified from time to time, and this list may not be a complete and current list. Should you have additional questions about these laws and how they affect your use of Uber, please consult your local regulator or legal counsel.
- What other issues may affect the content of driver background checks?
While background checks are essential screening tools, reports from background check providers may be incomplete or inaccurate due to several other factors. These factors include country, state, and local law restrictions on record access, human or electronic errors, temporary court closures, lost or destroyed records, reporting delays, technical issues with electronic access points, limited data sharing across local, state, and federal agencies, inconsistent availability of international records, and relying on the information provided by the individual.
- How do Uber's continuous checks work?
We use technology to continuously check criminal records to strengthen our screening process. This technology continuously receives information from available data sources to detect whether a driver has been reported to have a new criminal charge or conviction, and it notifies Uber when this is the case. If an offense involving an active driver is identified, our screening team reviews it to evaluate the driver’s continued eligibility with Uber, and removes them from the platform if the driver is found to no longer meet Uber’s screening criteria and the criteria set forth in local laws.
Access to the criminal records data required for this technology can vary based on local court record practices and accessibility, and as a result functionality may vary by location.
The information on this page only applies to drivers using Uber in the 50 US states and Washington, DC.
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