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Driver screening

Everyone who drives with Uber is screened before their first trip. In addition, Uber reruns these driver screenings at least every year and uses technology to look for issues in between. It’s part of our commitment to help keep you safe when you request a ride with Uber.

Drivers are background checked before their first trip

Prospective drivers must undergo a multi-step safety screen that checks for issues including, but not limited to, impaired driving and criminal offenses. The time period covered by Uber’s background checks is at least seven years of criminal charges and convictions, and in many cities and states, charges or convictions from the entire adult history of the driver depending on applicable local law.

Ongoing checks are built into the Uber platform

We developed technology to watch for new criminal charges or convictions, which we obtain on an ongoing basis through our trusted and accredited background check vendors. Whenever a disqualifying charge or conviction appears, the driver’s access to their Uber account is removed.

Drivers must pass an annual check to continue accessing the app

Uber reruns driving and criminal history checks at least every year to ensure that drivers continue to meet our standards.

Assuming someone else’s identity is prohibited

Drivers are periodically asked to take a live photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.

Uber reviews all reports submitted to our Support team. Not following any of our guidelines may result in the loss of access to your Uber accounts.

Your feedback helps create a safe and respectful community

A high rating recognizes people’s efforts, while a low rating can provide helpful feedback. And repeated low ratings can result in deactivation.

Your feedback helps create a safe and respectful community

A high rating recognizes people’s efforts, while a low rating can provide helpful feedback. And repeated low ratings can result in deactivation.

Frequently asked questions

The information on this page only applies to drivers using Uber in the 50 US states and Washington, DC.

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English简体中文Español (Internacional)

Select your preferred language

English简体中文Español (Internacional)

Select your preferred language

English简体中文Español (Internacional)