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Vehicle requirements

New York City
Does your vehicle qualify to drive with Uber? Most four-door vehicles do, but requirements vary by service. Get the details below.

Minimum requirements

  • 15-year-old vehicle or newer unless otherwise stated (Note: Some vehicle models have a higher minimum year requirement). For UberBlack and UberBlack SUV, we’ll enforce a 5-year rolling minimum vehicle year
  • 4-door car or minivan
  • Seats and seatbelts for at least 4 passengers and a driver
  • Good condition with no cosmetic damage
  • No commercial branding

 

TLC Plates

You'll need to have a TLC license and TLC plates on your vehicle to be able to drive a for-hire-vehicle in New York City.

Eligible vehicles list

Find the vehicle makes and models that are eligible to drive with Uber in your city.

More information

Project 5 Starr

Take a quality improvement class at Project 5 Starr to learn about customer service skills. Drivers who have been deactivated for a low rating can have their account reactivated by completing a course.

Independent Drivers Guide

Independent Drivers Guild (IDG) teaches tricks of the trade as well as professional English to help keep customers safe and happy. Drivers who have been deactivated for a low rating can have their account reactivated by completing a course.

Local requirements

To ensure that you stay safe and compliant on the road, all drivers should be aware of local regulatory requirements.

Ratings resources

We're here to help you provide the best service for your business. See below for more information about how ratings work, tips from riders on what they look for in a 5-star experience, and more.

How ratings are calculated

Your overall driver rating is an average of individual ratings provided by riders from your 500 or fewer most recent trips. This rating is calculated by adding your individual trip ratings (from 1 to 5 stars) together, and then dividing this value by the total number of ratings you've received.

What's not factored in the calculation

  • Cancelled trips
  • Unaccepted trip requests
  • Rides where the rider chose not to rate you

What happens when your rating falls too low

  • If your rating approaches the minimum for your area, you'll receive notifications and tips for how to improve it.
  • If your average rating continues to fall below the minimum after multiple notifications, your account may be activated if you take certain steps to improve.
  • Deactivation is only used as a last resort and your account may be activated if you take certain steps to improve.

What you're rated on

Riders likely consider a variety of factors when selecting a star rating, including navigation, vehicle cleanliness, and their communication with you. When riders choose to leave a rating, which is not required, they’re sharing how they felt about the overall Uber experience you provided.

How to get a 5-star rating

We polled New York City riders to find out what's most important to them when rating a trip. Take a look at the tips below.

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