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Transparency Report: Government Requests for Data

Regulatory requests

United States

Regulatory requests
City/state

Riders affected

Drivers affected

Alabama

0

150

California

17,090,000

318,000

Colorado

0

<50

Delaware

0

200

Florida

0

0

Georgia

0

75,000

Honolulu, HI

0

0

Bloomington, IL

0

1,000

Chicago, IL

5,390,000

130,000

Iowa

<50

<50

Kentucky

0

10,000

Maryland

0

84,000

Massachusetts

0

94,000

Minneapolis, MN

0

<50

Mississippi

0

50

Montana

10

0

Nebraska

1,000

50

Nevada

0

33,000

New Jersey

100

150

New Orleans, LA

0

13,000

New York

0

207,000

New York City, NY

10,150,000

100,000

Bend, OR

0

<50

Portland, OR

1,009,000

16,000

Redmond, OR

0

0

Philadelphia, PA

0

2,000

Rhode Island

0

20,000

South Dakota

0

1,000

Burlington, VT

0

50

Kennewick, WA

0

0

Olympia, WA

0

<50

Seattle, WA

0

14,000

Tacoma, WA

0

6,000

Yakima, WA

0

<50

Washington, DC

3,700,000

0

Values reported have been rounded.

Canada

City/province

Riders affected

Drivers affected

Calgary, AB

600,000

5,000

Barrie, ON

0

4,000

Brampton, ON

0

62,000

Guelph, ON

0

4,000

Hamilton, ON

200,000

23,000

London, ON

0

6,000

Mississauga, ON

1,200,000

75,000

Niagara, ON

0

2,000

Oakville, ON

0

44,000

Ottawa, ON

640,000

10,000

Toronto, ON

2,800,000

88,000

Vaughan, ON

0

64,000

Waterloo, ON

0

6,000

Regina, SK

0

600

Saskatoon, SK

0

800

Quebec

0

12,000

Values reported have been rounded.

View regulatory data productions for previous years

H2 2017

H1 2017

H2 2016

Airport requests

United States airports (A-M)

Airport requests
Airport code

Riders affected

Drivers affected

AGS

0

2,000

ALB

0

5,000

ATL

0

67,000

AUS

0

24,000

AVL

0

2,000

BLI

0

600

BNA

0

20,000

BOS

0

52,000

BTR

0

3,000

BUF

0

8,000

BUR

0

74,000

BWI

0

44,000

CAE

0

4,000

CHA

0

2,000

CHS

0

8,000

CLT

0

18,000

CMH

0

12,000

COS

0

4,000

CVG

0

8,000

DCA

0

70,000

DEN

0

27,000

DFW

0

55,000

DLH

0

400

DTW

0

17,000

EUG

0

1,000

FAT

0

2,000

FLL

0

81,000

GEG

0

2,000

GRR

0

3,000

GSO

0

6,000

HKS

0

100

HND

0

800

IAD

0

60,000

IAG

0

2,000

JAN

0

1,000

JAX

0

10,000

JEAN

0

200

LAS

0

28,000

LAX

0

82,000

LCK

0

3,000

LGB

0

55,000

MCO

0

47,000

MDT

0

3,000

MEM

0

6,000

MFR

0

600

MIA

0

84,000

MRY

0

2,000

MSP

0

15,000

Values reported have been rounded.

United States airports (N-Z)

Airport code

Riders affected

Drivers affected

OAK

0

61,000

ONT

0

26,000

ORF

0

10,000

PAE

0

5,000

PDX

0

12,000

PHL

0

50,000

PHX

0

28,000

PIT

0

11,000

POE

0

35,000

PSP

0

6,000

RDU

0

15,000

RNO

0

2,000

ROA

0

1,000

RSW

0

8,000

SAN

0

33,000

SAT

0

18,000

SAV

0

6,000

SBA

0

3,000

SBP

0

1,000

SEA

0

20,000

SFB

0

17,000

SFO

0

76,000

SJC

0

54,000

SLC

0

10,000

SMF

0

16,000

SMX

0

400

SNA

0

60,000

SSF

0

200

SYR

0

5,000

TPA

0

33,000

TUS

0

4,000

TZA

0

200

XNA

0

2,000

Values reported have been rounded.

View airport data productions for previous years

H2 2016

Law enforcement data requests

United States

Law enforcement data requests
Process received¹

Number of data requests

Number of users whose data was disclosed

Percentage of requests where some user data was disclosed

Emergency

1,578

1,265

46.8%

Court order

202

355

62.9%

Search warrant

956

2,239

75.0%

Subpoena

3,116

5,006

60.3%

¹Contains national security requests received by Uber, including orders and directives issued under the Foreign Intelligence Surveillance Act and national security letters. Pursuant to US law, these numbers are reported within ranges and are subject to a one-year reporting delay. For the time period of September 2018 to September 2019, we received between 0 and 99 national security requests, which targeted between 0 and 99 user accounts.

Canada

Number of data requests

Number of users whose data was disclosed

Percentage of requests where some user data was disclosed

Emergency

230

191

49.1%

Legal process

111

317

82.0%

View law enforcement requests for previous years

H2 2017

H1 2017

H2 2016

H1 2016

Frequently asked questions

  • When regulatory agencies ask for more information than is necessary to fulfill their obligations—or information that is commercially or personally sensitive—we seek to narrow our response. This may involve negotiations with the regulatory agency, and in some cases it has required defending ourselves in legal proceedings before the agency or in court.

  • Not always. But we do ask for this information to ensure that data requests are limited to legitimate regulatory purposes.

  • We have attempted to limit agencies from disclosing commercially or personally sensitive information. But agencies may disregard our requests and complaints, collecting far more data than necessary to fulfill their obligations and therefore creating additional risks that this data is publicly exposed. In addition, regulatory agencies may disclose this information through open data portals or when responding to Freedom of Information Act requests.

  • Only in some cases. Taxis are not always bound by the same agencies or regulations as Uber is. Depending on the location, the authorities and rules that apply to each type of company may vary.

  • State and local regulators have very different objectives from airport authorities. State and local regulators, like public utility commissions, are responsible for ensuring that certain companies operate in accordance with the applicable regulations, including those governing safety. Airport authorities often defer to state and/or local regulations but may require additional data requirements that allow them to track and count the number of vehicles on their property.