A quick, easy way to communicate with your driver
Pickup Messages make it easy for you to let your driver know how to find you, or to give a quick update on your status. Sending a message is as easy as sending a text but without leaving the app, and there are ready-to-go messages like “Be right there” that you can send with a tap.
Why it’s helpful
Easier for your driver, easier for you
Sometimes you want to give your driver a little extra detail ahead of the pickup. Now it’s even easier to share a tip (“I’m wearing a red jacket”), or send your driver a quick pre-written message like “I'm out front” with a single tap, right within the app.
We designed Pickup Messages to encourage safe driving, too. Drivers can have the messages read aloud, and they can simply tap to respond.
How it works
Request your ride
Tap to open the app and request a ride as you normally would.
Tap the ‘Any pickup notes?’ field
Select from pre-written messages or write your own.
Let your driver know where you are or other helpful updates.
Options vary based on your city and region.