Uber One x JOE & THE JUICE: Coffee Perk
Terms and Conditions
1. Offer Overview. Eligible Uber One members can claim one (1) free standard-sized Eligible Drink (defined below) per week from Joe & the Juice. The offer is valid for a period of twelve (12) weeks starting from the Launch Date, or until the Uber allocated promotional fund the (“Uber Fund”) has been fully exhausted, whichever occurs first. For the purposes of these Terms and Conditions, the Launch Date is 24th August 2026.
2. Eligibility and Exclusions. This offer is open to active Uber One members in the UK. Members on a "Partner Trial Code" (“PTC”) plan are not eligible for this promotion. Only one (1) redemption is permitted per week per Uber One account. For shared memberships, the redemption limit applies to the account as a whole, not per individual user.
3. Redemption. A "week" is defined as Monday (00:00) to Sunday (23:59). Members must select "Claim this offer" within the Uber One Member Hub to receive a unique promotional code. Upon claiming, you will be directed via a link to the Joe & the Juice app or a hosted landing page. You must enter the unique code at checkout within the Joe & the Juice app to redeem your drink. Codes are single-use and non-transferable. The offer applies to "standard sized" beverages. Eligible Drinks means the Items listed below, subject to availability, and subject to the written agreement of Uber and Joe & the Juice, in the Parties sole discretion:
3.1. Americano (8oz);
3.2. Americano (12oz);
3.3. Cappuccino (12oz);
3.4. Flat White;
3.5. Latte (12oz);
3.6. Double Espresso;
3.7. Hot Chocolate (12oz);
3.8. English Breakfast Tea;
3.9. Green Mandarin Tea;
3.10. White Temple Tea;
3.11. Vanilla Rooibos Tea;
3.12. Iced Americano (12oz)
3.13. Iced Americano (16oz)
3.14. Iced Latte (12oz)
3.15. Iced Latte (16oz)
4. Promotion Limits and Termination. Uber reserves the right to terminate the offer before the end of the twelve (12) week period, including where the Uber Fund is reached. In either event, no further codes will be issued. However, any unique codes already claimed by a member during that week will remain valid until November 30th at 23:59.
5. Customer Support. For issues relating to claiming the offer or code allocation within the Uber app, please contact Uber Support. For issues relating to code redemption failures, the Joe & the Juice app, or drink quality, please contact Joe & the Juice customer support here: Submit a request – Joeandthejuice.
Coffee Perk FAQ
Who's eligible?
Active Uber One members in the UK, one redemption per week per account. Members on a Partner Trial Code (PTC) plan aren't eligible, and shared memberships get one redemption per account (not per user).
Which stores take part?
Every JOE & THE JUICE store in the UK, including our travel and shopping centre locations. Find your nearest in the JOE & THE JUICE app.
How often can I redeem?
One free drink a week. Each code is good for one drink, and Uber One issues you a new one each week you're a member.
What coffee can I choose?
Espresso and milk drinks: Americano 8oz and 12oz, Iced Americano 12oz and 16oz, Latte 12oz, Iced Latte 12oz and 16oz, Cappuccino 12oz, Flat White, Double Espresso.
Tea and hot chocolate: White Temple, Green Mandarin, Vanilla Rooibos, English Breakfast, Hot Chocolate 12oz.
Swap to any alternative milk free of charge. Syrups carry the usual small charge.
How do I change the size of my drink?
Tap the product to open it. You'll see the size next to the product name, tap it to switch between the sizes available. Make sure you've selected one of the sizes listed above, as the code only applies to those.
I'm already a JOE member - can I still use this?
Yes. Sign in as normal, then claim your code from Uber One and add it in the app. It'll save to your JOE Cards ready to use.
How do I get my voucher?
Claim the offer in your Uber One account and you'll get a code. Copy it, open the JOE app, tap the profile icon and select Claim Promo Code. Your free drink saves to JOE Cards, ready to use in store or on an app order.
When does my weekly voucher refresh?
Every week on Sunday evening, with the last refresh on 15 November 2026 for as long as your Uber One membership is active and the promotion is running. Keep an eye on Uber One Member Hub for your latest code, available in the UberEats or Uber App.
What happens if I don't use my voucher this week?
Nothing is lost. Every code stays valid until 23:59 on 30 November 2026, so you can save them up and use them whenever you like before then.
Can I use this on an Uber Eats delivery order?
Not on Uber Eats, no. Your code is redeemable in store or on a JOE & THE JUICE app order.
What happens if I cancel Uber One?
Uber One issues codes weekly to members, so you won't receive new ones once your membership ends. Any codes already saved to your JOE Cards remain valid until 30 November 2026.
Can I add food to the order?
Yes. Your code covers one drink from the list above, and everything else on the order is charged as normal. Just apply the code at checkout.
I have become an UberOne Member and I can not find the free coffee code?
If you have any issues accessing your free coffee once becoming an UberOne Member please contact support via ‘Help’ section in the UberEats App, or via https://help.uber.com/ubereats/restaurants