- Driver Guide
- Contact us
Have questions? We’re here for whatever you need.
Call our phone support for drivers who have signed up:
001-8030-161-215 (toll free)
Everyday (8.00-19.00 WIB)
Get in-person support at our offices in Jabodetabek, Bandung, Surabaya, and Bali.
Lokasi kantor support
Support at every turn
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
1. In-app support
Within your Driver app, just head to "HELP" in the navigation. You'll find a range of topics covered. Have an issue on a trip? Select the appropriate option under "Report an Issue".
2. Phone support
Call our support center:
- (62) 85574679940
08:00 AM - 7:00 PM, Mon - Sun
3. Online support
Visit help.uber.com to get assistance with your Uber account, a recent trip, or browse through frequently asked questions.