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Scheduled Rides

for extra peace of mind

SCHEDULE A RIDE

Have one less thing to worry about

Whether it’s an early morning airport run or a big meeting, with Scheduled Rides you can plan a ride 30 days to 10 minutes ahead of time.

Why it's helpful

Get a ride to the airport

Finally, there’s no need to wake a loved one for that middle-of-the-night flight.

Be prepared for work functions

With the schedule a ride feature, you can focus on the actual meeting—and not worry about finding parking.

Have a hassle-free evening out

Whether it’s a wedding reception, a cocktail party, or a dinner date with friends, plan a ride in advance so you can relax and have fun.

How it works

1. Schedule a pickup window

Tap the car/clock icon in the Uber app to schedule a 10 minute pickup window in advance. The Uber app will request the ride on your behalf before your pickup window.

2. Set pickup info

Enter your location and destination to get a current fare estimate. Please note this estimate does not include any future surge pricing that may be in effect when you ride.

3. Confirm your scheduled ride

Check the details of your upcoming trip and tap “Schedule.” This confirms your pickup window so the Uber app will make a request on your behalf before it. Your booking is only confirmed once you receive your driver's details when the car is on the way.

You can edit or cancel at any time before your ride is ready.

4. Enjoy your ride

We’ll send you reminders ahead of the trip and notify you when your booking is confirmed and your ride is on the way. We’ll also let you know if surge pricing applies at this time.

Great for business travel

Get your employees early access to Scheduled Rides by enrolling your company in Uber for Business, a travel management platform that makes expensing business rides easy.

LEARN MORE

Frequently asked questions

  • Where is this available?

    Scheduled rides are available for pick ups in Greater London and the centres of Birmingham, Manchester, Leeds, Liverpool, Newcastle, Bristol, Glasgow and Edinburgh.

  • How much does it cost?

    Scheduled Rides are priced exactly like a normal ride and subject to pricing conditions at the future time when the booking is confirmed. Surge pricing may apply. You will be notified if surge pricing is in effect before you ride and be given an option to cancel without a cancellation fee.

  • What if I need to cancel my scheduled ride?

    No problem. You can cancel anytime before you get confirmation that your car is on the way to pick you up and, when it's on the way, you can cancel up to 2 minutes (per our normal policy) without a cancellation fee.

  • Am I guaranteed to get a ride?

    Uber monitors availability to ensure that a car will arrive during the period you schedule a ride, but cannot guarantee your scheduled ride. If a car cannot be found, you’ll be notified immediately.

  • How long will the car wait for me once it arrived?

    Your driver should arrive within the 15 minute window provided to you when you scheduled your ride. Once the driver has arrived, you will be notified and your driver will wait 5 minutes for you to meet the car.

  • Can I schedule a ride with any product (UberEXEC, uberPOOL, etc)?

    Scheduled Rides are currently only available for uberX, our most popular product and uberACCESS.

  • How will I know that my ride has been successfully scheduled?

    You can see your upcoming rides in the trips section of your app menu. Your ride has only been confirmed once your car is on the way and you receive the driver's details through the app.

Learn More

When you schedule a ride using the Scheduled Ride function the Uber app will make a request on your behalf ahead of your scheduled pickup window to try to ensure that you have a ride available. Use of the Scheduled Ride function does not guarantee that a ride will be available and/or that your driver will arrive at the specified time. Your booking is not confirmed until Uber has sent you the details of your booking and the estimated time of arrival. In the event a car is not available Uber will let you know by the end of your scheduled pickup window.

SEE ADDITIONAL APPLICABLE TERMS

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