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Introducing Uber Pro

Uber Pro is a rewards program that recognizes outstanding drivers, to help you reach your goals—on and off the road.

Get more from driving*

With Uber Pro, you have the opportunity to unlock new rewards as you reach higher status. Check your app to see what’s available in your area.

Keep more money in your pocket

Depending on your Uber Pro status and location, enjoy priority pickups at airports, gas savings with the Uber Debit Card,¹ and more.

More support on the road

With Uber Pro, you can get access to rewards such as roadside assistance, up to 25% off car maintenance,² and more.

More opportunities for you and your family

Qualifying drivers receive 100% tuition coverage at ASU online that can be used by the driver or transferred to an eligible family member.³ Take classes toward a degree or certificates that can help you or your loved one move toward opportunity.

How it works

Earn points

Drive with Uber to earn points. Some trips may earn you more points than others. See more details in the Driver app.

Offer quality service to riders

In addition to earning points, you must maintain certain ratings to earn Gold, Platinum, and Diamond rewards. The requirements vary by region. Please check the Driver app for more information.

Get rewards

The higher the status you earn, the more rewards you unlock. Your status is determined based on your points and quality ratings over a fixed 3-month period.

Earn rewards faster

Trips completed during select hours each day earn extra points. Check the Driver app to see when you can earn points faster.

Quality service to riders unlocks more rewards

Rewards are given based on how you use the Driver app. To unlock Gold, Platinum, and Diamond status and continue receiving rewards, you must earn points and maintain certain ratings. To get more information, tap the menu icon in the Driver app, then tap Uber Pro and the right arrow near the top of the screen.

Earn points and enjoy rewards during fixed 3-month periods

You earn points during fixed 3-month periods. Points reset after each period.

When you earn enough points to unlock the next status of rewards, you start enjoying your new rewards right away. Keep your rating high and cancellation rate low to continue enjoying rewards until the end of the next 3-month period.

Frequently asked questions

  • Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.

    If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, like a bad GPS route or traffic, the rating will be excluded from your overall rating. See more about ratings protection here.

     

    Cancellation rate

    If you’re a driver with Gold, Platinum, or Diamond status and your cancellation rate rises to between 4.01% and 10%, you won’t be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.

    If your cancellation rate rises above 10%, you will lose access to your rewards immediately. To earn back your rewards, your cancellation rate must return to 4% or below.

  • You earn points during fixed 3-month periods. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. At any time, you can move up statuses and unlock more rewards if you earn enough points for the next status and maintain high ratings.

  • Drivers who also deliver with Uber Eats will earn points for delivery trips. Note that rewards offering views of full trip duration aren’t available on Uber Eats trips.

    Delivery people who only deliver using the Uber Eats app aren’t eligible for Uber Pro. They may be eligible for Uber Eats Pro where the program is available. Learn more here.