All Greenlight Hubs will be temporarily closed. We apologize for the inconvenience.
You can get help 24 hours a day, 7 days a week in the app. To get help, tap your profile picture in your Uber Driver app, select Help, then select where we can help.
We've partnered with a third party provider offering a Quality Course to help drivers like you increase their ratings. The class is available online and in-person in San Francisco.
We've partnered with Dignity Health + GoHealth Urgent Care, one of the nation's fastest growing urgent care groups, to offer you and your family access to health and wellness care services that fit into your life.
Get $0 out-of-pocket flu shots for you and your family at any Dignity Health + GoHealth Urgent Care location, while supplies last.
You can go to any center and show your Driver app, driver's license, and insurance card if you have one. You'll also be able to sign up for convenient health and wellness services.
Drivers operating on the Driver app may be required by local governments to obtain a business license (or related local business tax liabilities) and pay associated fees. Failure to do so may result in penalties and citations.
Uber is providing notice to TNC drivers pursuant to this new state law but cannot advise on the applicability of local laws. Drivers only need to obtain a single license (or related tax liability) in their home city, and only if:
Pursuant to this new law, cities cannot enforce penalties for non-compliance with local licensing requirements prior to January 1, 2018.
You can reach out to the city you live in to find out more information about potential local liabilities. Some drivers may receive written notice about business license obligations, but they are not subject to those requirements if they do not live in that particular city.
City-specific pages about business licenses can be found here:
Under state law, TNC drivers only need to obtain a business license if they have operated for more than 30 days total in the prior year and the city they live in requires a business license or related business taxes.
Some cities provide an option to obtain a business license online. For example, San Francisco allows businesses to obtain or annually renew business licenses here. Other cities without online capability may require you to visit a city treasurer or tax collector’s office. You can start by checking in with the city you live in.
Business license prices vary by city. For example, San Francisco requires a $92 business license for TNC drivers that have gross receipts of less than $100,000. Other cities may ask drivers to register with no associated fees.
As an independent contractor earning with the Driver app, you can register as a business separate from other work you may be licensed to do. Nearly all businesses need some form of license or permit to operate, however these requirements vary by state and city. You can find information for each state listed on the SBA website.
You can simply notify a city that you are no longer conducting business as a driver. If you are still driving, you can notify the city that contacts you that you are not subject to their business license requirements under state law if you don’t live in that city or have not driven for more than 30 days.
Can you hear me now? A big part of our job at Uber is listening to feedback from drivers across the country. The one thing they’ve requested most often is a way to be able to reach Uber customer support by phone when they need help. Well drivers, we’ve heard you loud and clear.
Any person who bikes will tell you that getting around San Francisco can be tough—and not just because of the steep hills. The city’s busy and congested roads are a real safety concern for people on bicycles. At Uber, we’re committed to making sure the streets of our hometown are as safe as possible for people in cars, on foot, and on bicycles alike.
Drivers say they’d like to have the flexibility to decide when to get paid, too. Because sometimes life happens. And whether you’re saving up for something big or hitting the road to pay an unexpected bill, Uber can help you reach those goals. That’s why we’re excited to offer Instant Pay to drivers in San Francisco.
Every day, Uber driver-partners do a tremendous job getting riders around SF safely. That’s why we decided to team up with the San Francisco Giants to recognize “All-Star” drivers.
Most Valuable Partner, that is! MVPs are drivers who go above and beyond to make trips safe, efficient, and fun.
All season long, riders can nominate outstanding drivers for the UberMVP award by writing #UberMVP in their rating comment after a trip. The winning drivers will be recognized as MVPs on-field, on-ice, and on-court with the Bay’s best pro teams!
If you have questions about how UberPool earnings work, we’re here to help. Tap below to learn more and get answers to frequently asked questions.
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
Invite friends and family to start driving. Use your promo code when referring others, and you'll earn an incentive after they complete a certain number of trips.