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Uber is no longer offering in-person support in Hingham, MA. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions.

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To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location.

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Vehicle requirements

Boston

Does your vehicle qualify to drive with Uber? Most 4-door cars do, but requirements vary by vehicle option. And if you don't have a car, we can help you get one.

Minimum requirements

  • 15-year-old vehicle or newer unless otherwise stated (note: some vehicle models have a higher minimum year requirement). For Uber Black and Uber Black SUV, there is a 5-year rolling minimum vehicle year (for example, 2015 or newer by 2020).
  • 4-door vehicle.
  • Good condition with no cosmetic damage.
  • No commercial branding.

 

Registration

Uber accepts both official and temporary registration documents. The vehicle does not need to be registered in your name to qualify. We'll mail you a decal, and you should receive it within 5 to 7 business days. Once you receive it, place it on your passenger-side windshield facing outward.

Insurance

All drivers must maintain their own insurance policy in accordance with state and local laws. In addition, Uber maintains automobile liability insurance on behalf of all US drivers. Learn more about insurance here.

State inspection

Your motor vehicle must meet all applicable inspection requirements, and you must maintain a valid inspection certificate of approval for the vehicle on your car and a copy in your account. See all required documents

Eligible vehicles list

Find the vehicle makes and models that are eligible to drive with Uber in your city.

Vehicle options in Boston

UberX

Most newer cars qualify to drive with UberX, the most popular vehicle option for riders.

Additional requirements

  • 4-door vehicle with independently opening passenger doors
  • 5 factory-installed seats and seat belts
  • Working windows and air conditioning
  • No vans, box trucks, or similar vehicles
  • No taxi cabs, government cars, or other marked vehicles
  • No salvaged or rebuilt vehicles
  • No aftermarket seating modifications, such as installed seats, seat belts, or BedRyder systems

UberXL

Seat extra passengers—and earn higher fares—with your high-capacity vehicle.

Additional requirements

  • 4-door vehicle with independently opening passenger doors
  • 7 factory-installed seats and seat belts
  • Working windows and air conditioning
  • No vans, box trucks, or similar vehicles
  • No taxi cabs, government cars, or other marked vehicles
  • No salvaged or rebuilt vehicles
  • No aftermarket seating modifications, such as installed seats, seat belts, or BedRyder systems

Taxi

When signing up for Taxi, make sure to click the box at the bottom that reads "I plan to drive a livery or taxi vehicle."

Additional requirements

  • Hackney badge
    • Your name must be clearly visible
    • Expiration date must appear and be current

Uber Comfort

Uber Comfort was designed to maximize possibilities on the Uber platform.

Additional requirements

  • Maintaining eligibility on a different Uber option such as Uber Black, Uber Black SUV, Select, UberX, or UberXL
  • Having a minimum star rating of 4.85 based on at least 250 trips
  • Driving a vehicle with more legroom than smaller, compact cars eligible for UberX that meets the minimum vehicle year requirement

Uber Black

Offer luxury rides in the original Uber black car service.

Additional requirements

  • Keep a star rating of 4.85 or higher
  • Commercial insurance
  • Additional document required

Vehicle requirements

  • 5-year-old vehicle or newer
  • Exterior: black only
  • Interior: black leather or vegan leather only
  • Seat at least 4 passengers in addition to the driver
  • No cosmetic damage or missing pieces
  • Working windows
  • No visible stains
  • Operational A/C

Uber Black SUV

Make room for the whole crew with this high-end vehicle service. Only black SUVs qualify.

Additional requirements

  • Keep a star rating of 4.85 or higher
  • Commercial Insurance
  • Additional document required

Vehicle requirements

  • 5-year-old vehicle or newer
  • Exterior: black only
  • Interior: black Leather or vegan leather only
  • Seat at least 6 passengers in addition to the driver
  • No cosmetic damage or missing pieces
  • Working windows
  • No visible stains
  • Operational A/C

Local requirements

To ensure that you stay safe and compliant on the road, all drivers should be aware of local regulatory requirements.

Uber vehicle decals

Under local regulations for Boston, Massachusetts, all drivers must display an Uber decal on their vehicle while online. Place them on your front passenger windshield and rear passenger windshield facing outward. You can remove them when you decide to go offline and save them for the next time. If you'd like, you can keep the paper they come with to place your sticker on when not in use.

Once you begin driving with Uber, we'll mail you a decal. You should receive it within 7 business days. If you ever need a new decal after you begin driving, you can request that a new one be mailed to you. You can also pick one up at your local Greenlight Hub.

Need a temporary decal? You can print one at home here.

Picking up your decals

You can stop by any of our Greenlight Hub locations to pick up your Uber decals. If you need only your decals, you'll be in and out the door in no time.

Rent a vehicle

Need a car? You can get one at an affordable rate. Check out options that are available exclusively to people who drive using Uber.

Start making money with Uber