Safety tips while driving with Uber
From picking up the right rider to knowing when to call for assistance, here are ways to help make every trip a safe one.
Looking for rider information? Switch to rider safety tips.
Driver safety tips
We build our technology with your safety in mind. But you can also take certain actions yourself. We consulted with law enforcement to create these tips to help you stay safe while driving with Uber.
1. Verify your rider
Riders are asked to find you by checking that your license plate, the make and model of your car, and your photo match what’s shown in their app. You should also feel free to ask riders to confirm your name before entering your vehicle.
2. Stay focused on driving
You can help keep roads safe by staying alert, keeping your eyes on the road, and resting when needed to prevent drowsy driving. Remember: texting while driving is illegal in most states and countries. We recommend using a mount to position your phone in a place where you can easily see it, to help reduce dangerous distractions.
3. Protect your personal information
We use technology that anonymizes your phone number when you call or message your passenger through the app so they won’t see your personal number.*
4. Encourage back-seat riders
Consider inviting riders who are traveling solo to sit in the back seat. This allows them to safely exit from either side of the vehicle to avoid traffic and also gives you both some personal space.
5. Spread the word to buckle up
A great way to start your trip is by reminding your riders to buckle up. In many places, seat belt use is required by law, so don’t forget to fasten yours, too.
6. Watch for pedestrians and cyclists
Be on the lookout for people who are walking and biking. This is especially important when you’re pulling over for a dropoff or pickup, and when you're driving at night.
7. Keep your dropoffs legal
Drop off passengers in safe and permissible locations, like passenger loading zones or where there’s enough space to pull over without blocking bike lanes. It’s important to know your local laws so that you can abide by them.
8. Follow your intuition
Trust your instincts and experience and use your best judgment when driving with Uber. If you ever feel you're in an emergency situation, you can get urgent help by using the emergency button in your app. And remember, if you feel unsafe you can end the ride at any time.
9. Be kind and respectful
Uber's Community Guidelines were developed to help make every experience feel safe, respectful, and positive. It's up to all of us to follow these standards so that we can assist in creating a safe and welcoming community.
10. Give us feedback
After each trip, rate the rider and add your comments through the Help section in your app. If you ever experience a safety issue on a trip, please report it to Uber through your app. Our 24/7 response team will review the incident.
And remember, on every trip you can tap the shield icon in the app to access Uber’s Safety Toolkit and get help whenever you need it.
ஒவ்வொருவருக்கும் பாதுகாப்பான பயணங்களைக் கட்டமைத்தல்
Learn more about safety at Uber
Uber is committed to driver safety. Learn how safety is built into the Driver app and driver experience, from insurance coverage to in-app support.
பாதுகாப்பிற்கான எங்கள் உறுதியளிப்பு
Uber is committed to everyone’s safety. Learn about our commitment and how safety is built into the rider and driver experiences, in the app and beyond.
இலட்சகணக்கான பயணங்கள் தினமும் கோரப்படுகின்றன. ஒவ்வொரு பயணிக்கும் ஆப்பின் உள்ளே இருக்கும் பாதுகாப்பு அம்சங்களுக்கான அணுகல் உள்ளது. உங்களுக்குத் தேவையெனில் ஒவ்வோர் பயணத்திற்கும் ஒரு சேவை அணி உண்டு.
*In the case of an outage of this feature, phone numbers might not be anonymized.