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乗客の場合は、BNA降車場所のページまたはBNA乗車場所のページをご参照ください。

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ナッシュビル国際空港(BNA)で運転する

空港周辺の運転は、複雑で気をつけなければならないことが多くあります。しかし、基本を理解し、地域の空港に関する情報を事前に入手しておくことで、最初の乗車や降車に対応するのに役立ちます。

規則や規制

Airport Regulations for Earners

Per airport regulations, Earners must adhere to the terms below while on airport property. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any citations that driver-partners may incur.

  • When on airport property, the Uber driver app must be open at all times (Earners must not go offline until exiting the airport area).
  • Earners may wait for requests in the designated waiting area located at 1413 Murfreesboro Pike (see map below).
  • Earners waiting elsewhere will not receive trip requests through the Uber driver app.
  • Waiting at terminals or elsewhere on airport property is prohibited and may result in a citation.
  • All ride pickups, including Re-Match, must occur at the Ground Transportation Center, across from the main terminal (see map below).
  • The Uber vehicle decal (trade dress) must always be displayed on the front passenger windshield facing outward. Driver-partners can obtain this Uber decal at their local Greenlight Hub or fill out this form to receive one by mail.

Pro tips:

  • Driver cancellations: Trip cancellations can take away from the great Uber experience that both Riders and Earners expect. Please remember that Earners who improperly use the app and intentionally disrupt the service, including excessively canceling rides or asking riders to cancel rides, may lose the ability to receive trip requests to and from the airport through the Uber Driver app.

  • Ground transportation and airport security staff: Airport rules are as important as traffic rules. Airports expect Earners to follow the instructions of the airport staff.

  • Parking and waiting: Airport rules state that you may not wait for requests anywhere other than the designated waiting area shown below. If the lot is full, you may return at a later time. You may not park in spaces not designated for rideshare vehicles.

Reporting Issues and Emergencies at BNA:

The airport has asked that driver-partners only call the Airport Communications Center (ACC) in the event of an airport-related emergency. Such events include, but are not limited to:

  • situations that are or could become violent
  • use of drugs or alcohol
  • vehicle accidents

Earners with non-emergency concerns should not call the ACC and instead are advised to speak directly to the guard stationed in the BNA waiting lot. Such situations include:

  • reporting a vehicle not displaying a decal or placard
  • blocked traffic
  • vehicles improperly parked

Pickups at the airport

How pickup requests work

It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Waiting for requests

Based on the operating agreement with the airport, the waiting area is located at 602 Donelson Pike, Nashville, TN 37214 (see map below).

In order to receive trip requests while at BNA, you need to enter the designated queue zone. You will then be placed in a virtual queue to receive a trip request.

Some things to know about designated queue zones:

  • Proximity to the terminal within the designated queue zone does not create an advantage for Earners or move you closer to the top of the queue
  • If there are no Earners in the designated queue zone, trip requests will go to Uber Earners in the area - outside of the designated queue zone - based on proximity and other factors
  • You can lose your place in line if:
  1. You go offline on your Uber driver app
  2. You drive outside the designated queue zone
  3. You do not accept multiple incoming trip requests in a row
  4. You cancel multiple rides (if the Rider cancels, you will remain in the queue)

Picking up your rider

Once you accept a trip request, the pickup location is located at the Ground Transportation Center, across from the main terminal (see map below).

Pre-Match feature

In addition to regular requests, we’ve also launched the Pre-Match feature at BNA. Pre-Match will prompt Earners in the waiting lot to begin heading toward the airport terminal a few minutes before an anticipated ride request. That way, Earners can get as close as possible to the terminal before receiving a pickup request, which minimizes idle time.

空港での降車

受け渡しリクエストの仕組み

2025 年 6 月 3 日以降、すべてのライドシェアの降車場所は Ground Transportation Center(GTC)内のゾーン D で行う必要があります。出発ロビーの外側歩道での降車は、身体が不自由な乗客を除き、許可されなくなります。その後に配車リクエストを受け取る場合は、Uber ドライバー用アプリをオンにしたまま、待機列の順番を維持する必要があります。

再マッチ機能

また、BNA で再マッチ機能を開始しました。再マッチの対象となるには、稼働者はまず空港で降車を完了する必要があります。Re-Match を利用すると、空港で降車を完了した稼働者が配車リクエストを一時的に受け取り、待機の駐車場に向かうことなく配車を完了できます。空港で乗車サービスが完了後は、TNC の待機エリアに向かい、指定されたドライバーの待機列に並んで空港での配車リクエストを受けることができます。待機中の駐車場に移動すると、再マッチのリクエストを受け取ることがあります。空港の規制により、ターミナル敷地内での必要以上の走行および停車は禁止されています。エンジンをかけたままカーブサイドに停車していると、空港当局から違反通告書を発行される可能性があります。

BNA pickup maps