When you’re leaving the airport, select UberX Share to save. You’ll be paired with another airport traveler on your route and pay less for the cost of the trip.
When you’re leaving the airport, select UberX Share to save. You’ll be paired with another airport traveler on your route and pay less for the cost of the trip.
Request a ride
Get picked up at MEL Airport
Melbourne Airport (MEL)
Arrival Dr, VIC 3045, Australia
Uber helps make it easy to get from MEL Airport to your final destination - including a transfer to your next leg, if that's what you need. Avoid waiting and request a ride right away, or reserve one for later in a few simple steps. Whether you’re new to Melbourne or a local, Uber has you covered.
Your ride options from MEL Airport
Check the Uber app for current prices and available ride options.
The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.
Directions to Uber pickup
After you’ve landed at the airport, request a ride and you’ll receive step-by-step directions in the app for meeting your driver-partner. If you’ve already reserved a pickup, open the app to find your driver-partner. You can also refer to the map(s) below for a general idea of where your terminal’s pickup area is.
The map(s) below are for illustrative purposes only and display UberX pickup zones. The exact location of the pickup zone will depend on several factors, including your arrival gate/terminal, arrival time, airport regulations, construction, and where you are when you request a ride. For the greatest accuracy and to locate pickup zones for other ride options, please refer to the directions in the app when requesting a ride.
Uber pickup map
Pickup at Melbourne Airport (MEL)
Find your pickup location
Exit the terminal and head toward the designated Uber Pickup Zone. For Terminals 1, 2, and 3, the Pickup Zone is located right outside Terminal 2. For Terminal 4, the Pickup Zone is located on the ground floor of the T4 car park.
Check the app for details
Once you’ve requested a ride, you’ll receive directions through the app. You can also look for Uber signs at MEL that point to the designated pickup areas.
Meet your driver
If requesting an UberX at Terminal 2, you’ll receive a PIN. PIN is currently live at Terminals 1, 2 & 3.
For other vehicle options, you’ll receive trip requests in the usual way. Your driver’s name, license plate, and car color will show in the app. If you can’t find your driver, contact them through the app.
Smoother UberX Pickups with PIN
-When requesting UberX pick up from Terminal 2, you will receive a 6 digit PIN to match with your driver. -Walk to the Uber pick up zone at Terminal 2 and join the queue for Zone B. -Give your PIN to the first available driver. Verify the vehicle and driver details before you get into the vehicle. -At this time, the PIN feature is exclusive to UberX trip requests from Terminals 1, 2 & 3 during limited hours. For UberX pickups at Terminal 4, you’ll receive trip requests in the usual way.
Prefer to drive around Melbourne?
You can now rent a car near MEL with Uber. Browse vehicles from popular rental car companies to continue your trip.
Not sure where to go first?
Top questions about MEL Airport pickup
- Where do I meet my driver-partner for pickup?
Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated rideshare app pickup zones or other ground transportation. If you can’t find your driver-partner, contact them through the app.
- If my flight is late, will my Uber Reserve driver wait for me?
Your driver will be informed of any schedule changes to your flight. For UberX, Uber Comfort, and UberXL rides, meet your driver up to 45 minutes after your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes. Learn more about Uber Reserve.
- How much will my Uber trip from MEL cost?
If you request an Uber trip for pickup from MEL Airport, the cost will depend on factors that include the type of ride you request, the estimated length and duration of the trip, tolls and city fees, and current demand for rides.
You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors. If you reserve a ride ahead of time, you’ll be shown the price up front and can lock it in. Unless there are changes in the trip’s route, duration, or distance, the price you get is the price you’ll pay.
- How many pieces of luggage will fit in the vehicle I request through Uber?
The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases, while an UberXL ride can usually hold 3 suitcases. Luggage space is not guaranteed, however, and depends on the number of passengers and the type of vehicle. We recommend confirming with your driver-partner by contacting them through the app after you’re matched.
- Can I request an Uber Taxi from MEL Airport?
Yes. See our taxi page for more information about how you can request a cab with Uber.
- How do I cancel my Uber reservation from MEL?
To cancel, go to your rides in the Activity section of the Uber app. You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel after that, you’ll be charged a cancellation fee for the driver-partner's time if they have already been confirmed.
- Are car seats available for rides from MEL Airport?
Riders may provide their own car seat or select the Car Seat option when choosing a ride in the Uber app. Uber Car Seat is also available with Uber Reserve rides. Learn more about Uber Car Seat or get more information about our safety policies.
- Are pets or service animals allowed in rides with Uber to MEL Airport?
Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select the Uber Pet option when choosing your ride. Uber Pet is also available with Uber Reserve rides.
Otherwise, it’s up to the discretion of the driver; once a driver is matched, you can message them in the app to make sure. Get more information about our safety policies.
- Is there an airport fee for trips requested through the Uber app?
Yes. Melbourne Airport charges a $4.54 access fee for Uber pickups. There is also a booking fee of $1.10 per trip for operating costs associated with the recently launched airport pick-up experience. This fee is automatically added to your fare when you request a ride from Melbourne Airport. Fare details can be found in the fare breakdown, accessible by selecting your preferred service in the Uber app, then tapping ℹ
- Where do I meet my driver for a pickup at Melbourne Airport?
If departing from Terminal 1, 2 or 3, meet your driver at the Uber Pickup Zone right outside Terminal 2. Check your app to confirm which Zone (Zone A, B or C) to meet your driver at. If departing from Terminal 4, turn right to head to the T4 car park. The Uber pick up area is located on the ground level of the T4 car park.
- Can I request multiple stops during my ride to MEL Airport?
Yes, you can request to have multiple stops during your ride. Choose the plus sign next to the destination field in the app to add multiple stops.
- Will Uber be available for my early-morning or late-night flight?
Uber is available 24/7. For early or late flights, there may be longer driver-partner arrival times. Reserving in advance is the best way to help ensure that you'll have a ride to the airport.*
- What if I forget something in my driver-partner's car?
Please follow the steps outlined here so your driver-partner can be informed of the lost item and our team can help you try to recover your possessions.
- How many people will fit in the vehicle I request?
Passenger capacity depends on the make and model of the vehicle and the amount of luggage. A typical UberX ride can usually hold 4 passengers; an UberXL ride can accommodate up to 7.
If your group has only one Uber account available but needs multiple cars, you can try guest booking.
If you’re unsure of how much space is in the vehicle you request, we recommend contacting your driver-partner through the app after you've been matched with a ride.
*Luggage space is not guaranteed and depends on the number of passengers in your ride and the type of vehicle. Once you’re matched with a driver, we recommend contacting them through the app to confirm.
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