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City of Chicago Ordinance: Operating Hours Cap

The City of Chicago rideshare ordinance limits the number of hours drivers can spend online across all ridesharing apps to 10 hours in a 24-hour period.

To help you keep track of your time online with Uber, the app will alert you when you’re approaching the City of Chicago’s online time cap, then again when you’ve been online for the maximum amount.

How the City of Chicago’s ordinance impacts you

The law applies to all Chicago drivers across all rideshare apps. No rideshare driver is permitted to operate in the City of Chicago who has exceeded 10 hours of online time in a 24-hour period.

  • Online time is anytime your rideshare apps are on, including time spent waiting for trip requests, driving to pick up riders, waiting for riders to get to your car, and transporting riders

  • Your 10 hours resets at the beginning of the next 24-hour period

Important to note: The City of Chicago may issue fines to drivers based on the combined number of hours they spend online across all rideshare apps and companies. That means, if you spend time online with multiple companies, it’s important to keep track of your total online time, not just your time with Uber.

You're in control of your time—and we can help

You’ll be able to track the time you spend online with Uber and be reminded when you’ve reached your maximum online time on the Uber app. Here’s how it works:

  • You’ll receive a notification when you have less than 2 hours left online, another when you have less than than 1 hour left, and a final reminder when you have less than 30 minutes left
  • The app will automatically go offline if you’ve been online the maximum amount, but don’t worry, you’ll be able to finish any trip you’re currently on
  • The app will inform you when you’ll be able to go back online to receive trip requests at the start of the next 24-hour period

Please see the City of Chicago’s TNP Rules for further information.