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Make the most

of your time

Your time is valuable, and the way you earn should reflect that. Paid wait times and shorter cancellations windows make all your time, earning time.

Get paid while you wait

Earn a per minute fee if you wait more than 2 minutes for riders

Now, you’ll earn a per-minute fee while you wait for your rider. (1)

  • Paid wait time starts 2 minutes after you arrive at your rider’s pickup location.

  • You’ll see a timer in the app indicating that wait time is being charged.

  • 5 minutes after arriving at your pickup location you’ll have the choice to cancel the ride and earn a cancellation fee, or continue to wait and earn the per minute wait fee.

  • Wait time only applies to completed trips

TO SEE YOUR WAIT TIME FEE, CLICK HERE >

Availability:

Available in all U.S. Uber cities.

Planned to be available in Canada by October 2017.

(1) Applies to uberX, uberXL, UberSELECT, UberSELECT XL, PREMIUM, PREMIUM SUV, LUX, LUX SUV, BLACK, SUV, etc. Does not include POOL, WAV, and ASSIST type products. Wait time fees do not apply to uberPOOL trips. uberPOOL trips are eligible for no-show cancellation fee 2 minutes after arrival.

You must still wait at least 5 minutes at the rider's pickup location in order to qualify for a cancellation fee for a driver cancel.

Shorter Cancellation Window

Earn a cancellation fee if your rider cancels after 2 minutes

We’re reducing the cancellation window for riders to cancel without a fee from 5 minutes to 2 minutes. (1)

  • If a rider cancels a trip request more than 2 minutes after you accept the trip, you will get the cancellation fee set by your city.

  • Fee amounts vary by vehicle class and city.

TO SEE YOUR CANCELLATION FEE, CLICK HERE >

Availability:

Available in all U.S. Uber cities.

Planned to be available in Canada by October 2017.

(1) Applies to uberX, uberXL, UberSELECT, UberSELECT XL, PREMIUM, PREMIUM SUV, LUX, LUX SUV, BLACK, SUV, etc. Does not include POOL, WAV, and ASSIST type products. POOL cancellation fees remain in effect. No cancellation fee paid you are running more that 5 mins behind estimated arrival time.

180 Days of Change

Our commitment to you

For the next 180 days, Uber will be making meaningful changes to your driving experience.

LEARN MORE