Requirements on the road
To help you stay safe and compliant on the road, this page talks about being aware of local regulatory requirements. Please take the time to read and understand your obligations under these regulations.
Driver requirements
Uber vehicle decals
Under local regulations for Chicago, Illinois, all drivers must display an Uber decal and vehicle emblem / TNP chauffeur license while online. Place the decal on your front passenger windshield facing outward and the TNP license beneath it on the dashboard. You may also display an electronic version of your TNP license on a mobile device.
When taking trips at ORD or MDW, local regulations require you to display the airport decal on the rear passenger windshield facing outward.
You can remove the decals when you decide to go offline and save them for the next time. Pro Tip: keep the paper they come with to place your sticker on when not in use.
Once you become an Uber driver, we will mail you a decal. You should receive it within 7 business days. If you ever need a new decal after you become a driver, you can request a new one be mailed to you. You can also pick one up at your local Greenlight Hub.
You will also receive a 311 sticker to be applied to the back of your emblem, facing the inside of your car. The city of Chicago requires TNP drivers to have a 311 sticker displayed at all times while carrying passengers.
Need a temporary decal? Print one at home here. Once you become an Uber driver, we will mail you a decal. You should receive it within 7 business days. If you ever need a new decal after you become a driver, you can request a new one be mailed to you. You can also pick one up at your local Greenlight Hub. Need a temporary decal? Print one at home here.
Driving-hour limits
State and local regulations may enforce limits on the number of hours drivers can spend online on rideshare platforms. To help you keep track of your time online, the Driver app will alert you when you’re approaching the applicable limit, and then again when you’ve been online for the maximum amount of time. After a substantial period of time offline, driving time resets and you can go online again to receive trip requests.
Community Guidelines
Our Community Guidelines were developed to help make every experience feel safe, respectful, and positive. Everyone who signs up for an Uber account across all of our apps, including drivers, riders, delivery people, Uber Eats users, and restaurants, is expected to follow the guidelines. Tap here for more information.
How the City of Chicago’s ordinance affects you
- No rideshare driver is permitted to operate in the City of Chicago who has exceeded 12 hours of online time in a 24-hour period
- Online time is any time your rideshare apps are on, including time spent waiting for trip requests, driving to pick up riders, waiting for riders to get to your car, and transporting riders
- The 12 hours resets at the beginning of the next 24-hour period
- Important to note: the City of Chicago may issue fines to drivers based on the combined number of hours they spend online across all rideshare platforms
Driving at the airport
You can get clear, detailed information related to airport pickups by tapping below.
Chicago Self-Reporting Requirement
Chicago TNP regulations require that you report any new arrests, charges, or convictions to Uber.
If you believe that you have information to report, please provide your full name, email address, and phone number, and we will contact you to follow up.
Remember, it's always your responsibility to understand and comply with the law when you’re out on the road. Nothing on Uber’s website is legal or tax advice. If you have questions about the law, you can always consult your local department of transportation and/or an appropriate legal or tax professional.
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