Uber is no longer offering in-person support in Louisville, KY. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions. Or try exploring Uber's Help Center online.
Kentucky state law REQUIRES Uber drivers to display an Uber decal in your vehicle when picking up passengers and while taking trips arranged through the Uber app. The decal must be affixed to your front windshield on the passenger side during these times. It may be removed when you are not logged in to the Uber app. You can have an Uber decal mailed to you by filling out this form or print your own for temporary use by using the link below.
Annual vehicle inspections
Download an inspection form
Kentucky state law requires Uber drivers to have their vehicle inspected by a third party mechanic within 30 days of being activated to receive ride requests by a TNC. This vehicle inspection must be done on an annual basis. Before going to a vehicle inspection location, please download and print the form below.
Find an inspection center
You can schedule an inspection with any facility licensed by the state of Kentucky. Note that Uber does not cover inspection costs performed by a third-party mechanic.