Uber is no longer offering in-person support in Downtown Dallas and Fort Worth, TX. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions.
To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location. Walk-ins are only permitted for drivers and delivery people with an offer in the COVID-19 hub in the Driver app to pick up masks or other health and safety supplies, or who need to pick up a trade dress.
Our commitment to drivers
A message for our drivers
The Uber DFW team recorded a message to say, "Thank you," to drivers who make Dallas-Fort Worth a better and safer place for all.
Support at every turn
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
Refer drivers for extra cash
Invite friends and family to join the Uber community. Use your promo code when referring others, and you'll earn a reward after they complete a certain number of trips.