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You can get help 24 hours a day, 7 days a week in the app. Go to Help in your Uber Driver app, then select the topic where you need support.
Driving in Charlotte
Get the details
How to use the app
The app for drivers is designed with features that help you decide how, where, and when you earn.
Five-star driver guide
Get the details on how ratings work and suggestions on how to provide the best service.
North Carolina ridesharing regulations require $1.5 million in liability coverage. Read more about your insurance coverage while on a trip here.
Support at every turn
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
Refer drivers for extra cash
Invite friends and family to join the Uber community. Use your promo code when referring others, and you'll earn a reward after they complete a certain number of trips.