Help is available when you need it, 24 hours a day, 7 days a week. Explore ways to get the answers you need and contact Uber for assistance.
Looking for driving info?
Whether you have a simple question, need to report an issue, or just want to talk to someone at Uber, there are several ways to get in touch.
If you submit a question, our support team will get back to you within 48 hours. You’ll receive a notification on your phone from Uber (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.
Still having trouble finding what you need? Try these other handy resources.
Our website at help.uber.com/driving-and-delivering has a wealth of great information for delivery people, whether new or experienced with the Uber Eats app.
Need to talk to an Uber Expert in person? In many cities, you can book an appointment at your local Uber Greenlight Hub directly through the app.
Looking to earn even more? You can use your Driver app to take trips with riders. If you’ve signed up to drive, you can also deliver. Many new drivers get approved for food deliveries first before their account is activated to take riders. It’s a great way to get on the road with the app faster.
To get started, use these links:
Use the frequently asked questions inside your Driver app to get fast answers. You’ll find them by tapping Help in the main menu.
If you're having trouble signing in to your Driver app, you can reset your password here. Use the email address you believe is associated with your account. We'll send you an email with a link to reset your password.
Try closing the app first (if possible, quit the app completely rather than keeping it running in the background). If it still doesn’t work when you reopen it, you may need to reset your network settings on your phone, or delete and then reinstall the Driver app.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.