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If you’re a rider, please visit the JFK dropoff page or JFK pickup page instead.

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New Curbside Black PIN at Terminal 4, Zone D1 & Terminal 5, Level 1 Yellow Parking Garage

Effective May 12, 2025, PIN for Uber Black will be available at both Terminal 4 and 5 at JFK airport.

Effective May 13, 2025, Uber Curbside Black PIN will relocate from Zone B1 to Zone D1.

Uber Black drivers will be able to queue at Terminal 4, Zone D1 or Terminal 5, Level 1 of the Yellow Parking Garage if they accept a PIN request.

Please follow all signage and in app instructions.

Learn more.

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Important Changes to JFK Terminal 5 & 7 Pick Ups

Effective Tuesday, May 6, 2025 at 07:00 AM ET, the Port Authority of NY & NJ will relocate all JFK Terminal 5 and 7 for-hire vehicle pickups to the Howard Beach Ride App & Car Services Lot near the Howard Beach Air Train Station due to construction. For-Hire Vehicle pickups will not be permitted at Terminals 5 and 7 until further notice. Drivers will be able to wait in the NEW additional FHV Hold Lot 3 at the Howard Beach AirTrain Station for their rides.

Additionally, Uber Curbside Black PIN will be avaliable at Terminal 5 on Level 1 of the Yellow Parking Garage. Make sure to follow Taxi signs.

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Driving at John F. Kennedy International Airport (JFK)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

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Airport regulations

  • Only licensed TLC drivers in New York City are eligible to receive pickup requests at the Airport.
  • Driver cancellations: Trip cancellations can take away from the great Uber experience that both riders and drivers expect. Please remember that drivers who improperly use the app and intentionally disrupt the service, including excessively canceling rides or asking riders to cancel rides, may lose the ability to receive trip requests to and from the airport through the driver app.
  • Ground transportation and airport security staff: Airport rules are as important as traffic rules. Airports expect drivers to follow the instructions of the airport staff.
  • Drivers should only wait in the two designated staging lots at the airport.

Pickups at the airport

Note: There is a limit on the number of for-hire vehicles allowed in airport waiting queues, which will vary by the time of day and level of demand.

Waiting for requests

To receive pickup requests at the airport, enter one of the designated FHV staging lots within JFK, the Cell Phone Lot or the Limo Lot (see map below). Once in the staging lots, drivers receive ride requests via a virtual first-in, first-out (FIFO) queue. Drivers can wait in either of the waiting lots and will be eligible for the same trips.

Some things to know about FIFO queues:

  • Your location within the waiting lot does not affect your position in the virtual queue
  • When you’re in the designated waiting areas, you’ll be able to see your position in the queue and how many partners are ahead of you in the driver app
  • You can lose your place in line if: you go offline on the driver app, you drive outside the FIFO zone, you do not accept multiple incoming trip requests in a row, or you cancel multiple rides (if the rider cancels, you will remain at the top of the queue)
  • Both waiting areas have free parking for up to 3 hours
  • Parking or idling at terminals or elsewhere on airport property is strictly forbidden and does not enter you into the trip queue. Doing this may result in a citation. Uber does not pay for citations issued to drivers for illegally parking at airports

Picking up your rider

  • When you receive a notification you have a pickup request, follow the directions in the driver app.
  • As you approach the pickup area, the app will indicate your rider information and the terminal number where he or she is waiting.
  • Once you receive a request, accept it and pick up your rider on the arrivals level at John F. Kennedy International Airport for Terminals 1, 4, and 8. For Terminal 5 & 7 go to Howard Beach Ride App & Car Services Lot near the Howard Beach Air Train Station due to construction. For-Hire Vehicle pickups will not be permitted at Terminals 5 and 7 until further notice. Drivers will be able to wait in the NEW additional FHV Hold Lot 3 at the Howard Beach AirTrain Station for their rides.
  • For Curbside Black PIN at Terminal 4, Zone D1 & Terminal 5, Level 1 of the Yellow Parking Garage make sure to follow all signs and pull into the designated space for a rider to be directed to your vehicle.
  • Terminal areas can be crowded at times. Once you arrive at the pickup location, if you can’t find your rider, message or call them through the driver app to let them know where you are

Dropoffs at the airport

Dropping off riders at John F. Kennedy International Airport is easy. Simply follow the in-app instructions and drop your rider off at their desired terminal on the departures level.

Note that waiting in the terminal area, parking illegally, and idling on the shoulder may result in a citation.