Safety features to help while you drive
You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
Designing a safer experience
The Driver app is built with technology to help you stay connected to your loved ones, the Uber team and emergency authorities, so you can go even further.
Designing a safer experience
Features to help keep you safe
The app is built with technology to help you stay connected to your loved ones, our team and emergency services, so you can go even further.
Help if you need it
Specially trained incident response teams are available at any time right from the app.
An inclusive community
Through our joint efforts with cities and safety experts, and by working together, we’re helping to create safe journeys for everyone.
Peace of mind, wherever you go
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
Emergency assistance button
You can use the in-app emergency button to call the authorities and get help if you need it. The app displays your location and trip details, so you can share them with emergency services quickly.
24/7 incident support
Uber customer associates trained in incident response are available around the clock.
Follow my trip
Friends and family can follow your route and will know as soon as you arrive.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
Phone anonymisation
If you need to contact your rider through the app, your phone number may stay private.
GPS tracking
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop or a possible crash has occurred. If we notice such events, we’ll check on you and offer tools to get help.¹
Personal Safety Education for Drivers
We create in-app educational content to create healthy, respectful, and positive travel experiences for everyone.
Speed Limit Alerts
The Speed Limit Alerts feature flashes visual reminders to help you drive at a safe speed.
Driving hours limits
To reduce fatigue risk, you will be automatically disconnected from the Uber Driver app after driving for the maximum allowable hours. After you have taken your break, your driving time will reset and you'll be able to go back online to receive new ride requests.
Verify your PIN
You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.
Dashcams
Register an inwards-facing dashcam, and your riders will be notified that their trip may be recorded.
Cover you can count on
Uber partners with leading insurance providers to help protect every trip.
Tips for smooth, safe pick-ups
Your safety is our top priority. That’s why we’re asking you and your riders to double-check all details before they get in, to ensure extra peace of mind right from the start.
Passenger safety
Before the trip begins, riders are advised to check your car number plate number, make and model, as well as your driver photo and name.
Driver safety
You can ask riders to confirm your name too. You could say “Hi, who is your driver?” or “Can you confirm my name, please? It should be displayed in your app.”
Safer roads for everyone, thanks to you
You play a key role in helping make cities safer and roads friendlier to move around on.
In the UK, we’ve created additional training resources so you can potentially make a real difference and help make communities safer.
Staying focused while driving
The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.
Safety tips
Local laws and advice from law enforcement officials offer ways you can help make a big difference in your safety and that of the people around you.
Strengthening our community
Uber’s Community Guidelines help riders and drivers enjoy a stress-free trip. Anyone who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
*Certain requirements and features vary by region and may be unavailable.
¹ This feature is in the process of being rolled out and is currently only available in selected markets.