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Need some help? Learn how to contact Uber in the United Kingdom

Do you have questions about driving with Uber? We’re here for whatever you need.

Get more information

Driver app basics

Find information about how to take trips with the Uber app, where to see your earnings and more.

Help Centre

Browse frequently asked questions from drivers.

In-person support

Already driving with Uber and need some in-person support? This may be available in a Greenlight Hub near you.

To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website.

Phone support

The phone support line is available from 6 a.m.-10 p.m.

To speak to an agent, go to Help in your Uber Driver app, then tap Call Support.

Your worker protections

In addition to providing flexible earning opportunities, driving with Uber means that you’ll get access to our industry-leading worker protections including Holiday Pay, access, if eligible, to a pension plan and the guarantee that you will earn at least the National Living Wage. Drive and earn on your schedule, with additional protections.


Already have a private hire drivers licence? Once you’ve obtained a private hire licence, you’re ready to get started with Uber. Schedule a visit at an Uber Greenlight Hub in your city, and don’t forget to bring the necessary documents along with you:

  • Your Private Hire Licence (paper copy and badge)
  • DVLA plastic driving licence
  • National Insurance number
  • Bank statement (dated within the last three months)

Schedule a visit to get on the road today!

Ignition programme

Do you need a private hire licence?

Ignition is our free support programme to help you get a private hire licence. To drive with Uber in the UK, you'll need to get a private hire licence. All Uber drivers in the UK are licenced as private hire drivers by local authorities.

Through our Ignition programme, we provide specialised support to help you every step of the way to getting your private hire licence and driving with Uber. Learn how to get a licence with our free Ignition Programme, where we'll help you every step of the way.

Get a licence with Ignition - click your local city to schedule an appointment below.

Ignition programme
Greater London and South

North, Ireland and Scotland

Midlands and Wales