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Need some help? Find out how to contact Uber in the United Kingdom

Do you have questions about driving with Uber? We’re here for whatever you need.

Get more information

Driver app basics

Find information about how to take trips with the Uber app, where to see your earnings and more.

Help Centre

Browse frequently asked questions from drivers.

In-person support

Already driving with Uber and need some in-person support? This may be available in a Greenlight Hub near you.

To check availability, go to Help in your Driver app, then Book an in-person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or, you can visit our website.

Phone support

The phone support line is available from 6 a.m.-10 p.m.

To speak to an agent, go to Help in your Uber Driver app, then tap Call Support.


Already got a private-hire driving licence? Once you've obtained a private-hire licence, you're ready to get started with Uber. Schedule a visit at an Uber Greenlight Hub in your city, and don't forget to bring the necessary documents along with you:

  • Your private-hire licence (paper copy and badge)
  • DVLA plastic driving licence
  • National Insurance number
  • Bank statement (dated within the last three months)

Schedule a visit to get on the road today!

Ignition programme

Do you need a private-hire licence?

Ignition is our free support programme to help you get a private-hire licence. To drive with Uber in the UK, you'll need to get a private-hire licence. All Uber drivers in the UK are licensed as private-hire drivers by local authorities.

Through our Ignition programme, we provide specialised support to help you every step of the way to getting your private-hire licence and driving with Uber. Find out how to get a licence with our free Ignition programme, where we'll help you every step of the way.

Get a licence with Ignition – click your local city to schedule an appointment below.

Ignition programme

North, Ireland and Scotland

Midlands and Wales

Where can you onboard?

We can only onboard certain licences at each of our Greenlight Hubs. It's important that you check below which Hub you should visit with your specific licence before you book an appointment.

  • London PCO only

    • Cambridge City Council
    • South Cambridgeshire