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Partner Protection Insurance with AXA XL in the UK

Eligible Driver and Delivery Partners are protected by Partner Protection in London, Manchester, Birmingham and other cities in the United Kingdom, from the financial cost of life-changing events with insurance from AXA XL. Now events like injury, sickness or having a baby don’t have to come with all of the additional financial stress.

If you would like to make a claim for an On‑Trip Accident or for an Off‑Trip life event, please use the AXA XL online claims form (click the link below).

When you are covered

Important information

Starting date

Partner Protection cover started on 1st June 2018 with updated terms effective from 1st December 2019.

Coverage while On-Trip and Off-Trip

On-Trip: From the moment of accepting a trip or food delivery request through to completion of that request and for 15 minutes after it has been completed.

Off-Trip: Any time when you are not providing Transportation or Delivery Services using the Uber app.

Who is covered?

On-Trip: All independent Uber partners are eligible for the benefits.

Off-Trip: To be eligible you must be an “Active Uber Partner” (see FAQ).

How it works

What this means for you

Insured for major costs

If you’re one of the many eligible independent contractors who use an Uber App for flexible earnings opportunities in the United Kingdom, you are now protected by AXA XL when you’re On-Trip. Cover includes medical expenses, death, permanent disability, hospitalization and injuries (see coverage details).

Protected against lost income

We want to help you protect yourself from the risk of lost income due to accidental injuries that could occur while On-Trip and Off-Trip. The program also provides insurance protection to eligible partners for some life events that happen while you’re not working, but still impact your ability to make money. Cover includes inconvenience payment for accidental injuries and severe sickness, and one-off payments for maternity/paternity and jury service (see Policy Summary)

It doesn’t cost you a thing

As part of our global commitment to safety we have partnered with AXA XL, one of the world's leading insurance brands, to provide you with this protection. There’s no need to sign up — all eligible independent partners are automatically protected by the insurance, at no cost to you.

How do I make a claim?

If you would like to make a claim for an On-Trip Accident or for an Off-Trip life event, please use the AXA XL online claims form located here.

Further documentation

For driver partners

Full policy details and exclusions.


What else do you need?

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