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Safety features to help while you drive

You deserve to be able to go wherever the opportunities are. Get there with support on the road and technology that helps protect you and those around you.

Designing a safer experience

Features to help keep you safe

The app is built with technology to help you stay connected to your loved ones, our team and the emergency services, so you can go even further.

Help if you need it

Specially trained incident response teams are available at any time, directly from the app.

An inclusive community

Through our joint efforts with cities and safety experts, and by working together, we’re helping to create safe journeys for everyone.

Peace of mind, wherever you go

Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*

Emergency assistance button

You can use the in-app emergency button to call the authorities and get help if you need it. The app displays your location and trip details, so you can quickly share them with the emergency services.

24/7 incident support

Uber customer associates trained in incident response are available around the clock.

Follow my trip

Friends and family can follow your route and will know as soon as you arrive.

2-way ratings

Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.

Phone anonymisation

If you need to contact your rider through the app, your phone number may stay private.

GPS tracking

All Uber trips are tracked from start to finish, so there’s a record of your trip in case something happens.


Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop or a possible crash has occurred. If we notice such events, we’ll check on you and offer tools to get help.¹

Cover you can count on

Uber partners with leading insurance providers to help protect every trip.

Tips for smooth, safe pick-ups

Your safety is our top priority. That’s why we’re asking you and your riders to double-check all details before they get in, to ensure extra peace of mind right from the start.

Rider safety

Before the trip begins, riders are advised to check your car number plate number, make and model, as well as your driver photo and name.

Driver safety

You can ask riders to confirm your name too. You could say “Hi, who is your driver?” or “Can you confirm my name, please? It should be displayed in your app.”

Safer roads for everyone, thanks to you

You play a key role in helping to make cities safer and roads friendlier to move around in.

In the UK, we’ve created additional training resources so you can potentially make a real difference and help make communities safer.

Staying focused while driving

The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.

Safety tips

Local laws and advice from law enforcement officials offer ways you can help make a big difference in your safety and that of the people around you.

Strengthening our community

Uber’s Community Guidelines help riders and drivers enjoy a stress-free trip. Anyone who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.

*Certain requirements and features vary by region and may be unavailable.

¹ This feature is in the process of being rolled out and is currently only available in selected markets.