- Country Resources
- Helping riders who are deaf or have hearing loss
Helping riders who are deaf or have hearing loss
Try being patient and using visual communication to assist people who are deaf or hard of hearing.
Communicating with riders who have hearing loss
If necessary, you can get the rider’s attention by positioning yourself in front of them and or waving your hand. Try using visual communication and address the person, not their interpreter, if they have one.
Recap
- Get the rider’s attention by positioning yourself in front of them or waving your hand
- Establish a form of non-verbal communication, like gesturing or writing notes
- Avoid ignoring the person by talking only to their interpreter
Get more information
Serving people with disabilities
Learn what else you can do to make transportation more accessible to everyone.
Helping people who use wheelchairs or scooters
Knowing how to store wheelchairs and scooters helps people with limited mobility feel welcome and independent in your car.
Helping people who are blind
You can assist people who are blind or have low vision by offering to guide them to your car.
Helping people with service animals
You can help people with service animals by welcoming their companions into your car. In most circumstances, it's illegal not to.
All tips provided by Open Doors Organization.