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Contact Uber


Have questions? We’re here for whatever you need. Get in-person support at an Uber Greenlight Hub in Madison. Please note that hours for the Greenlight Hub may change on a weekly basis.

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Online Support

Have questions about account setup, fare adjustments, and more? Visit for support on the following topics:

  • Payments & rewards
  • Safety & security
  • Account troubleshooting
  • 5 star driving tips
  • Accessibility features for deaf and HOH partners

Live Chat support

During peak times, we offer a live chat feature where you can connect with a Madison Uber Expert and get questions answered 1 on 1.

Currently, live chat is not available. Please check back frequently for updated dates and times!

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