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Boston

Have questions? We’re here for whatever you need. Get in-person support at our Uber Greenlight Hub in Saugus. You can also make an appointment to talk to an expert at an Uber Sprint Spots in the Greater Boston area.

In-person support

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Getting help

Support at every turn

You can reach us by phone 24/7. Simply open your app, click Help, tap the blue phone icon, then choose 'Call Support'. Learn more here.

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In-app support

Updating your account

If you need to update your profile information, add new vehicles, or understand your weekly payment statements, you can do all of this and more directly in the Uber Driver app. To do so, tap on 'Account'. From there, you'll be able to make changes to your account.

Getting help in the app

Within your Driver app, just head to 'HELP' in the navigation. You'll find a range of topics covered. Have an issue on a trip? Select the appropriate option under 'Report an Issue'.

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