All Greenlight Hubs will be temporarily closed. We apologize for the inconvenience.
You can get help 24 hours a day, 7 days a week in the app. To get help, tap your profile picture in your Uber Driver app, select Help, then select where we can help.
Displaying your Uber vehicle decals
The CPUC (California Public Utilities Commission) requires that drivers must display an Uber decal on their vehicle while online. Place them on your front passenger windshield and rear passenger windshield facing outward. When taking trips at SMF, the airport requires you to display its placard beneath your front trade dress.
You can remove the decals when you decide to go offline and save them for the next time. Pro tip: keep the paper they come with to place your sticker on when not in use.
Once you become a driver on the Uber platform, we will mail you a decal. You should receive it within 7 business days. If you ever need a new decal after you become a driver, you can request a new one be mailed to you. You can also pick one up at your local Greenlight Hub.
Need a temporary decal? You can print one at home here.
Having Uber trade dress helps your customers quickly identify your car, which can help you start the trip on time. Please be aware that failure to display trade dress on both front and rear windshields when online can result in a ticket and fine of up to $1,000.
In California, due to CPUC requirements, you cannot transport an unaccompanied minor on trips arranged through the Uber app. Keep in mind that in California, a rider must be over 18 to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed under 18. In addition, you can report requests to transport unaccompanied minors by submitting in-app feedback.
CPUC information requests
The CPUC requires us to notify drivers in California that consent is not needed for the disclosure of a driver's information to the CPUC. See CPUC Decision 16-04-041 at 3.
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Understanding your earnings
Our commitment to you is to be clear and straightforward about your earnings so you know in real time what you've earned, how your earnings were calculated, and the exact amount immediately available.
Uber Ski in Tahoe
We're excited to offer Uber Ski—an option designed to help you prepare for the thousands of skiers and snowboarders who will be hitting the Tahoe slopes during the winter season.
Support at every turn
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
Refer drivers for extra cash
Invite your family and friends to join the Uber community. Use your promo code when referring others, and you'll earn a reward after they complete a certain number of trips.