Uber is meant to work without a phone call or text, but there are times when you will need to contact your rider.
The Uber experience should be comfortable, safe, and enjoyable for everyone involved. Drivers are required to provide a rating for each trip. Similarly, riders have the opportunity to leave a rating and comments about their trip experiences.
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
Invite friends and family to join the Uber community. Use your promo code when referring others, and you'll earn a reward after they complete a certain number of trips.