Uber is no longer offering in-person support in Columbus, OH. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions.
To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location.
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Where to take your first trips
Historically we have seen higher trip requests from riders in the following areas:
- Weekdays 6am-6pm
- Downtown
- morning/lunch/evening rush hour
- Arena District
- Short North
- morning rush hour/happy hour times
- Grandview Heights
- Campus
- lower demand during summer when students are not in session
- Easton Town Center
- Dublin/Sawmill Rd
- Downtown
- Weekdays 6pm-4am
- Downtown
- Riders leaving work/going out
- Arena District/Short North
- Upper Arlington/Grandivew
- South Campus
- Easton Town Center
- Dublin/Sawmill Road
- Downtown
- Weekends 6pm-4am
- Arena District/Short North
- Campus
- lower demand during summer when students are not in session
- Downtown/German Village
- Grandview
- Easton Town Center
- Bethel Road/Henderson Road
The Uber Driver app
Use the Driver app to accept trips, navigate, and earn money. Download the app on your phone to access the app
If you have an iPhone, search "Uber Driver" in the App store to download the app. If you have an Android you can download the app by searching "Uber Driver" in the Google Play Store
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Support at every turn
We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.
Refer drivers for extra cash
Invite friends and family to join the Uber community. Use your promo code when referring others, and you'll earn a reward after they complete a certain number of trips.
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