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Safety with the Uber app
Doing the right thing means developing technology with your safety in mind. See how we help give you and your loved ones peace of mind in and out of the app.
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In this video, you’ll learn about:
- How Uber tracks each trip to prioritize your safety
- How you can share your location and trip status with friends and family
Spotlight on safety
We're always thinking of how to make Uber a safer and more enjoyable way for you to earn. Follow My Ride lets friends and family know where you are and when you arrive.
Here's how it works:
1. Tap the safety shield on the map to open the Safety Toolkit.
2. Select Follow My Ride.
3. The app will then send a message to your designated recipients.
Safety features in the app
The app helps you stay connected to your loved ones, Uber’s team, and emergency authorities.
GPS tracking
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
2-way ratings
Your feedback matters. Low-rated trips, are logged, and users may lose access to the app to help protect our Uber community.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
Emergency assistance button
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
Phone anonymization
If you need to contact your rider through the app, your phone number stays private.
Reducing distracted driving
Many local regulations require drivers to use hands- free devices while driving— - and this practice can encourage safety on the road. The app notifies you when it senses that your phone may not be attached to a phone mount or that you may be holding your phone rather than the steering wheel.
Rider verification
In areas where cash payment is available, if a rider opts to pay with cash, their identity is verified through their Facebook accounts. If they pay through the app, their identity is verified through their credit card or other payment method.
Personal safety tips
While safety is at the center of Uber’s technology, you can also take actions to help protect yourself while driving with Uber.
Don't share account information with others
To encourage safety and trust in our community, don’t let another person use your account, and never share your personal username and password with anyone else.
Uber's Community Guidelines
We expect everyone who uses any of the Uber apps to treat others with respect, help keep one another safe, and follow the law. Report any incident that you believe is in violation of our Community Guidelines, so that we can investigate.
Learn more about our Community Guidelines
Dropoffs
Drop off riders in permissible locations, such as loading zones or where there's enough space to pull over without blocking vehicles or other lanes. It’s important to know your local laws so that you can abide by them.
Partner Injury Protection
Offered through our partner Aon, this optional supplemental insurance helps to minimize the financial impact a covered accident could have on you and your family.
Learn more
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.