Doing the right thing means developing technology with your safety in mind. See how we help give you and your loved ones peace of mind in and out of the app.
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We're always thinking of how to make Uber a safer and more enjoyable way for you to earn. Follow My Ride lets friends and family know where you are and when you arrive.
Here's how it works:
The app helps you stay connected to your loved ones, Uber’s team, and emergency authorities.
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
Your feedback matters. Low-rated trips, are logged, and users may lose access to the app to help protect our Uber community.
Friends and family can follow your route and will know as soon as you arrive.
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
If you need to contact your rider through the app, your phone number stays private.
Many local regulations require drivers to use hands- free devices while driving— - and this practice can encourage safety on the road. The app notifies you when it senses that your phone may not be attached to a phone mount or that you may be holding your phone rather than the steering wheel.
In areas where cash payment is available, if a rider opts to pay with cash, their identity is verified through their Facebook accounts. If they pay through the app, their identity is verified through their credit card or other payment method.
While safety is at the center of Uber’s technology, you can also take actions to help protect yourself while driving with Uber.
To encourage safety and trust in our community, don’t let another person use your account, and never share your personal username and password with anyone else.
We expect everyone who uses any of the Uber apps to treat others with respect, help keep one another safe, and follow the law. Report any incident that you believe is in violation of our Community Guidelines, so that we can investigate.
Drop off riders in permissible locations, such as loading zones or where there's enough space to pull over without blocking vehicles or other lanes. It’s important to know your local laws so that you can abide by them.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.