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Accessibility

Providing reliable options for everyone to be mobile

The power of our technology is only as strong as the people who have access to it. Removing barriers is a priority, so that everyone, no matter their abilities, can move freely.

Service animals

People who drive with the Uber app have been provided with information to help them understand their obligations to accommodate riders with service animals.

The Driver app

Drivers can self-identify as deaf or hard of hearing in the Driver app to unlock features that make it easier to drive and help them communicate with riders.

Drivers who are deaf or hard of hearing

Uber’s thousands of drivers who are deaf and hard of hearing provide more rides per month in the US on average than other drivers.

Partnering with accessibility leaders

Our partnerships with the Communication Service for the Deaf, the National Association of the Deaf, and Telecommunications for the Deaf and Hard of Hearing Inc. (TDI) help us to continue developing new processes and features that enhance trips for drivers who are deaf.

Uber was named Ruderman Best in Business 2016

In September 2016, Uber was recognized by the Ruderman Family Foundation as one of 18 companies leading the way in supporting people with disabilities.

Start a conversation

In recognition of Deaf Awareness Month, we launched a new resource to help riders communicate with their drivers who are deaf or hard of hearing by teaching them simple phrases in American Sign Language.