Skip to main content
Uber
Uber

Accessibility

Providing reliable transportation options for everyone.

The power of our technology is only as strong as the people who have access to it. Removing barriers is a priority, so that everyone, no matter their abilities, can move freely.

Building accessibility into our products

The app is designed to provide better transportation options for as many people as possible, including those who may have a disability or need additional assistance.

WAV

WAV connects riders who have mobility disabilities with drivers in wheelchair-accessible vehicles that are equipped with ramps or lifts. This service is available and expanding in cities across the US. In order to make cities more wheelchair-accessible, WAV technology is being shared with taxi operators around the world.

Assist

Assist matches riders with top-rated drivers who have been trained to assist riders who need a helping hand. The service is available in more than 70 cities around the world.

Uber Health

Uber Health is a non-emergency transportation service that was designed to meet HIPAA regulations. It helps patients and their caregivers get to and from care.

Service animals

Uber driver-partners have been provided with information to help them understand their obligations to accommodate riders with service animals.

Screen readers

With VoiceOver for iOS, TalkBack for Android, and wireless Braille display compatibility, the app makes it easier for riders who are blind to get where they’re going. Plus, cashless payment doesn’t require counting out and exchanging cash.

iOS accessibility

Android accessibility

The Driver app

Drivers can self-identify as deaf or hard of hearing in the Driver app to unlock features that make it easier to drive and help them communicate with riders.

Drivers who are deaf or hard of hearing

Uber’s thousands of drivers who are deaf and hard of hearing provide more rides per month in the US on average than other drivers.

Partnering with accessibility leaders

Our partnerships with the Communication Service for the Deaf, the National Association of the Deaf, and Telecommunications for the Deaf and Hard of Hearing Inc. (TDI) help us to continue developing new processes and features that enhance trips for drivers who are deaf.

Uber was named Ruderman Best in Business 2016

In September 2016, Uber was recognized by the Ruderman Family Foundation as one of 18 companies leading the way in supporting people with disabilities.

Start a conversation

In recognition of Deaf Awareness Month, we launched a new tool to help riders communicate with their drivers who are deaf or hard of hearing by teaching them simple phrases in American Sign Language.

Driving with hand controls

As long as they meet local driver requirements, a person who uses modified vehicles and hand controls can sign up to become an Uber driver-partner. Here are some of their stories.

Meet Gabriel

Gabriel is overcoming adversity and moving forward with Uber.

Meet Bob

Bob is a veteran who gives back to his community.

Meet Luigi

Luigi is committed to making a difference in the world.