As of April 1, 2019, we are not accepting new for-hire vehicle driver sign-ups in New York City, due in part to new TLC regulations.
Uber is no longer offering in-person support in Brooklyn or Long Island. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions. Or try exploring Uber's Help Center online.
To ensure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for all Greenlight Hubs. Going forward, drivers are required to schedule an appointment in advance if they want to visit a Greenlight Hub. Walk-ins are not permitted at this time.
To schedule a virtual or in-person appointment, visit our Help Center.
Vehicle owners (and drivers operating vehicles) are responsible for getting their vehicles inspected at least once every 4 months at the DMV inspection facility. This a New York state requirement, and you can complete these inspections on your own. This is not done at the TLC's inspection facility and Uber will not help set your appointment.
Please head to any DMV regulated inspection station and they should update your inspection sticker after you complete the inspection.
Failing to comply with inspection requirements may result in summonses, fines, or other penalties from the TLC. You are responsible for your own compliance with the TLC rules, and you are responsible for handling incidents resulting in violations of those rules.
TLC vehicle renewals
1. Submit your renewal package
Vehicle owners must submit a $625 payment to the TLC through LARS, and email copies of their registration and insurance (FH1 and Certificate of Liability) to the TLC.
Before beginning the TLC license renewal process, please note that the TLC expects you to use a current and valid email address with the LARS system. If your email address has changed, the TLC requires you to update it with them.
TLC email address: firstname.lastname@example.org
2. Receive inspection appointment
Once the TLC receives the payment and documents, they will email the vehicle owner an inspection appointment time at the TLC’s Safety & Emissions Facility located at 24-55 BQE West, Woodside, NY, 11377.
Bring your TLC license and insurance information with you on the day of your inspection.