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How to use the Uber app

Our core service is developing technology that connects drivers and riders on demand. Here’s how the app works, step by step:

Step 1

A rider opens the app

The rider enters their destination into the “Where to?” box, reviews each trip option for vehicle size, price and estimated drop-off time, chooses the desired option, then confirms the pick-up.

Step 2

The rider is matched with a driver

A nearby driver sees and chooses to confirm the rider’s trip request. The rider is automatically notified when the driver’s vehicle is about a minute away.

Step 3

The driver picks up the rider

The driver and the rider verify each other’s names and the destination. Then the driver starts the trip.

Step 4

The driver takes the rider to the destination

The app gives the driver the option to access turn-by-turn directions.

Step 5

The driver and rider leave ratings and reviews

At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders also have the option to give the driver compliments and a tip directly in the app.

Ready to experience Uber for yourself? Take your first trip as a rider, or get on the road to earning as a driver.

Rider app

Get where you’re going easily and reliably with the tap of a button. Choose the trip option that best suits your needs.

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With the Driver app, you’re in control. The app for drivers was designed with features that empower you to decide how, where and when you earn.