Uploading your documents
To drive using the Driver app, you are required to upload certain documents to get your account set up. Refer to the information below when uploading each document.
Required documents
Driver documents
- DVLA plastic driving licence
- Private hire driving licence
- DVLA electronic counterpart check code
- Bank statement
- Profile photo
Vehicle documents
- Insurance Certificate (+ supporting documents)
- UK Vehicle Inspection
- Private Hire Vehicle Licence (PHV)
- Logbook
See below for city-specific requirements.
Driver documents
When submitting your document, please ensure that the following requirements are met:
- Name must match across all personal driver documents
- All information must be clear and visible
- Licensing authority title and/or logo must be present
- Security features and holograms must be visible
- If required, photocard must be included in the image and must not obscure any required information on the paper licence.
- Aberdeen
- Aberdeen - Paper licence only (Taxi Driver).
- Dundee - Paper licence only (Taxi Driver)
- Belfast
- Paper licence only or paper + photocard (taxi driver).
- Birmingham
- Birmingham - Photocard or paper licence only (Private Hire or Dual).
- Dudley – Photocard or paper licence only (Private Hire).
- Lichfield – Photocard or paper licence only (Hackney Carriage or Dual).
- Nuneaton & Bedworth – Photocard or paper licence only (Dual).
- Redditch – Photocard or paper licence only (Hackney Carriage or Dual).
- Solihull – Paper licence only (Private Hire). Temporary licences accepted.
- Walsall – Photocard or paper licence only (Private Hire or Dual).
- Wolverhampton – Paper + photocard licence only (Private Hire). Digital copies accepted. If you have received an Extension Letter, please upload it alongside your expired/expiring Private Hire Driver Licence.
- Brighton and Sussex
- Adur and Worthing - Photocard + paper licence only (Private Hire).
- Brighton and Hove – Photocard + paper licence only (Private Hire or Dual).
- Canterbury - Paper licence only (Private Hire or Dual)
- Chichester – Photocard + paper licence only (Private Hire).
- Hastings – Photocard + paper licence only (Dual). Original licence only (no photocopies).
- Lewes – Photocard + paper licence only (Dual). "Restricted" Private Hire not accepted.
- Mid Sussex – Photocard + paper licence only (Private Hire or Dual).
- Thanet – Photocard + paper licence only (Private Hire).
- Tunbridge Wells - Photocard + paper licence only (Private Hire or Dual).
- Cambridge and East Anglia
- Cambridge – Photocard + paper licence only (Dual).
- Castle Point - Paper licence only (Private Hire or Dual).
- Chelmsford - Photocard + paper licence only (Private Hire).
- Colchester – Photocard + paper licence only (Dual). Matching expiry dates required.
- Ipswich – Photocard + paper licence only (Private Hire or Dual).
- Norwich – Photocard + paper licence only (Private Hire or Dual).
- Peterborough – Paper licence only (Private Hire or Hackney Carriage).
- South Cambridgeshire – Photocard + paper licence only (Private Hire).
- Cardiff
- Bridgend – Photocard + paper licence only (Either Private Hire or Hackney Carriage or Dual).
- Caerphilly – Photocard or paper licence only (Hackney Carriage or Dual).
- Cardiff – Photocard + paper licence only (Private Hire or Dual).
- Merthyr Tydfil – Photocard + paper licence only (Hackney Carriage or Dual). Duplicate versions accepted.
- Neath Port Talbot – Paper licence only (Dual).
- Newport – Photocard + paper licence only (Private Hire or Dual).
- Pembrokeshire – Photocard or paper licence only (Hackney Carriage or Dual).
- Powys – Photocard or paper licence only (Private Hire or Dual).
- Rhondda Cynon Taff – Photocard + paper licence only (Hackney Carriage or Dual).
- Swansea – Photocard + paper licence only (Private Hire or Dual). "Restricted" Private Hire not accepted.
- Vale of Glamorgan – Photocard + paper licence only (Hackney Carriage or Dual).
- Edinburgh
- Photocard only or photocard + paper licence (private hire or taxi). Renewal email accepted (valid nine months).
- Glasgow
- Photocard + paper licence only (private hire or taxi). Expired + renewal receipt accepted (valid for 12 months).
- Leeds
- Bradford – Photocard + paper licence only (private hire).
- Calderdale – Photocard + paper or second photocard licence (private hire or dual).
- Kirklees – Photocard + paper or second photocard licence (private hire or dual).
- Leeds – Paper licence only (private hire).
- North Yorkshire – Photocard + paper licence only (private hire or dual).
- Wakefield – Photocard + paper or second photocard licence (private hire).
- York – photocard + paper licence only (private hire).
- Leicester
- Blaby – photocard or paper licence only (hackney carriage or dual).
- Charnwood – photocard or paper licence only (hackney carriage or dual).
- Harborough – photocard or paper licence only (hackney carriage or dual).
- Leicester City – photocard or paper licence only (private hire or dual).
- Melton – photocard or paper licence only (hackney carriage or dual).
- North West Leicestershire – photocard or paper licence only (hackney carriage or dual).
- Oadby and Wigston – photocard or paper licence only (hackney carriage or dual).
- London
- TfL - Paper licence only.
- Hull
- Photocard only (private hire driver). Only accepted if both front and back are shown.
- Manchester
- Blackburn with Darwen – Photocard + paper licence only (Dual).
- Blackpool – Photocard + paper licence only (Private Hire).
- Bolton – Photocard + paper licence only (Private Hire or Dual).
- Bury – Photocard + paper licence only (Private Hire).
- Manchester – Photocard + paper licence only (Private Hire).
- Oldham – Photocard + paper licence only (Private Hire or Dual).
- Pendle – Photocard + paper licence only (Private Hire or Dual).
- Rochdale – Paper licence only (Private Hire).
- Rossendale – Paper licence + photocard or badge exemption (Private Hire).
- Salford – Paper licence + photocard or badge exemption (Private Hire).
- Stockport – Photocard + paper licence only (Private Hire).
- Tameside – Photocard + paper licence only (Private Hire).
- Trafford – Paper licence only (Private Hire or Dual).
- Wigan – Paper licence only (Private Hire).
- Merseyside
- Cheshire East – Photocard + paper licence only (Dual).
- Cheshire West & Chester – Photocard + paper licence only (Private Hire or Dual).
- Knowsley – Paper or electronic licence only (Private Hire).
- Liverpool – Photocard + paper licence only (Private Hire).
- Sefton – Photocard + paper licence only (Private Hire).
- St. Helens – Photocard + paper licence only (Dual).
- Wirral – Paper licence only (Private Hire).
- North East
- County Durham – paper licence only (private hire or dual).
- Darlington – photocard + paper licence only (dual).
- Gateshead – photocard + paper licence only (hackney carriage or dual).
- Hartlepool – photocard + paper licence only (private hire or dual).
- Middlesbrough – photocard + paper licence only (private hire or dual). Duals must include both pages + badge.
- Newcastle – photocard + paper licence only (private hire or dual). Duals must include both pages + badge.
- North Tyneside – photocard + paper licence only (hackney carriage or dual).
- Northumberland – photocard + paper licence only (hackney carriage or dual). Dual valid for 31 days.
- Redcar & Cleveland – photocard + paper licence only (private hire or dual).
- South Tyneside – photocard + paper licence only (hackney carriage or dual). Duals must include both pages + badge.
- Sunderland – paper licence only (private hire or dual).
- Stockton-on-Tees – photocard + paper licence only (private hire or dual).
- Northampton
- West Northamptonshire – photocard + paper licence only (private hire or dual).
- Nottingham
- Ashfield – paper licence only (hackney carriage or dual).
- Broxtowe – paper licence only (hackney carriage or dual).
- Derby – photocard licence only (private hire or dual).
- Gedling – paper licence only (hackney carriage or dual).
- Newark & Sherwood – paper licence only (hackney carriage or dual).
- Nottingham – paper licence only (private hire or dual). Must be presented at city office/midlands GLH.
- Oxford
- Paper licence only (private hire or dual). Must appear on Oxford licence checker.
- Sheffield
- Barnsley – Paper licence only (private hire or dual).
- Doncaster – photocard + paper licence only (private hire or dual).
- Rotherham – photocard + paper licence only (dual).
- Sheffield – photocard + paper licence only (dual).
- South Coast
- BCP – Photocard + paper licence only (Hackney Carriage Driver or Dual).
- Dorset – Photocard + paper licence only (Private Hire or Dual).
- East Hampshire – Photocard + paper licence only (Hackney Carriage or Dual).
- Eastleigh – Photocard + paper licence only (Hackney Carriage Driver or Dual).
- Fareham – Photocard + paper licence only (Private Hire or Dual).
- Havant – Photocard + paper licence only (Private Hire or Dual).
- New Forest – Photocard + paper licence only (Private Hire or Dual).
- Portsmouth – Photocard + paper licence only (Private Hire).
- Rushmoor – Photocard + paper licence only (Private Hire).
- Southampton – Photocard + paper licence only (Private Hire).
- Winchester – Photocard + paper licence only (Dual Driver).
- South West
- Bath & North-East Somerset – Photocard + paper licence only (Private Hire or Dual).
- Bristol – Paper licence only (Private Hire or Dual).
- Cheltenham – Photocard + paper licence only (Private Hire or Hackney Carriage or Dual).
- Cornwall - Paper licence only (Private Hire or Dual).
- Exeter – Photocard + paper licence only (Private Hire or Dual).
- Mendip – Photocard + paper licence only (Hackney Carriage or Dual).
- North Somerset – Photocard + paper licence only (Private Hire or Dual).
- Plymouth – Photocard + paper licence only (Private Hire).
- South Gloucestershire – Photocard + paper licence only (Private Hire or Dual).
- Swindon Borough - Paper licence only (Private Hire). Document must be brought to your local Greenlight Hub.
- Teignbridge – Photocard + paper licence only (Hackney Carriage or Dual).
- Torbay - Paper licence only (Dual).
- Wiltshire – Photocard + paper licence only (Hackney Carriage or Dual).
- Gloucester – Photocard + paper licence only (Private Hire or Dual).
- Stoke
- Stoke-on-Trent – photocard + paper licence only (private hire or dual).
- Newcastle-under-Lyme – photocard + paper licence only (private hire or dual).
- Staffordshire Moorlands – photocard + paper licence only (Hackney carriage or dual).
- Belfast
Please see the following acceptable driving licence formats:
- UK DVLA plastic driving licence
- Paper driving licence
- EU driving licence
- DVA receipt of payment – temporary licence accepted for six weeks from the issue date.
- All other cities
- Must be issued by the United Kingdom.
- The name on your driving licence must match the name on your Uber profile, electronic/paper counterpart and private hire driving licence.
- The issue number must match the electronic/paper counterpart.
- The driving licence number must match that on the electronic/paper counterpart.
- All cities
- Counterpart check code must be generated at t.uber.com/checkcode.
- Issue number must match your DVLA plastic driving licence.
- Driving licence number must match your DVLA plastic driving licence.
Vehicle documents
When submitting your document, please ensure that the following requirements are met:
- Name must match across all personal driver documents
- All information must be clear and visible
- Licensing authority title and/or logo must be present
- Security features and holograms must be visible
- Documents must be signed by the issuer
- Aberdeen
- Aberdeen - Paper licence only (Private Hire Vehicle). Expired licence and renewal receipt accepted for 9 months or a temporary licence is also accepted for 1 month.
- Dundee - Paper licence only (Private Hire Vehicle).
- Belfast
- Paper licence only (taxi licence).
- Birmingham
- Birmingham – paper licence only (private hire). Include an extension letter if applicable.
- Dudley – paper licence only (private hire).
- Lichfield – paper licence only (Hackney carriage).
- Nuneaton & Bedworth – paper licence only (Hackney carriage).
- Redditch – paper licence only (Hackney carriage).
- Solihull – paper licence only (private hire). Temporary licences accepted.
- Walsall – paper licence only (private hire vehicle).
- Wolverhampton – paper licence only (private hire). Digital and electronic copies accepted.
- Brighton and Sussex
- Adur and Worthing - Paper licence only (Private Hire Vehicle).
- Brighton and Hove – Paper licence only (Private Hire).
- Canterbury - Paper licence only (Private Hire).
- Chichester – Paper licence only (Private Hire).
- Hastings – Paper licence only (Private Hire).
- Lewes – Paper licence only (Private Hire).
- Mid Sussex – Paper licence only (Hackney Carriage).
- Thanet – Paper licence only (Private Hire).
- Tunbridge Wells - Paper licence only (Private Hire).
- Cambridge and East Anglia
- Cambridge – Paper licence only (Private Hire).
- Castle Point - Paper licence only (Private Hire Vehicle).
- Chelmsford - Paper licence only (Private Hire Vehicle).
- Colchester – Paper licence only (Private Hire).
- Ipswich – Paper licence only (Private Hire).
- Norwich – Paper licence only (Private Hire).
- Peterborough – Paper licence only (Private Hire).
- South Cambridgeshire – Paper licence only (Private Hire).
- Cardiff
- Bridgend – Paper licence only (Either Private Hire or Hackney Carriage).
- Cardiff – Paper licence only (Private Hire).
- Caerphilly – Paper licence only (Hackney Carriage).
- Merthyr Tydfil – Paper licence only (Hackney Carriage).
- Neath Port Talbot – Paper licence only (Private Hire).
- Newport – Paper licence only (Private Hire).
- Pembrokeshire – Paper licence only (Hackney Carriage).
- Powys – Paper licence only (Private Hire).
- Rhondda Cynon Taff – Paper licence only (Hackney Carriage).
- Swansea – Paper licence only (Private Hire).
- Vale of Glamorgan – Paper licence only (Hackney Carriage).
- Edinburgh
- Paper licence only (private hire). Change of vehicle licence or certificate of compliance also accepted. Renewal email valid for nine months.
- Glasgow
- Paper licence only (private hire). Alternate formats (duplicate, grant, substitute, temporary, expired + receipt) accepted.
- Leeds
- Bradford – paper licence only (private hire).
- Calderdale – paper licence only (private hire).
- Kirklees – paper licence only (private hire).
- Leeds – Paper licence only (private hire).
- North Yorkshire – paper licence only (private hire).
- Wakefield – paper licence only (private hire).
- York – paper licence only (private hire).
- Leicester
- Blaby – Paper licence only (Hackney Carriage).
- Charnwood – Paper licence only (Hackney Carriage).
- Harborough – Paper licence only (Hackney Carriage).
- Leicester City – Paper licence only (Private Hire).
- Melton – Paper licence only (Hackney Carriage).
- North West Leicestershire – Paper licence only (Hackney Carriage).
- Oadby and Wigston – Paper licence only (Hackney Carriage).
- London
- TfL – paper licence only (private hire).
- Hull
- Paper licence only (private hire).
- Manchester
- Blackburn with Darwen – Paper licence only (Private Hire).
- Blackpool – Paper licence only (Private Hire).
- Bolton – Paper licence only (Private Hire).
- Bury – Paper licence only (Private Hire).
- Manchester – Paper licence only (Private Hire).
- Oldham – Paper licence or temporary extension.
- Pendle – Paper licence only (Private Hire).
- Rochdale – Paper licence only (Private Hire).
- Rossendale – Paper licence only (Private Hire).
- Salford – Paper licence or expired + exemption letter (Private Hire).
- Stockport – Paper licence only (Private Hire).
- Tameside – Paper licence only (Private Hire).
- Trafford – Paper licence only (Private Hire).
- Wigan – Paper licence only (Private Hire).
- Merseyside
- Cheshire East – Paper licence only (Hackney Carriage).
- Cheshire West and Chester – Paper licence only (Private Hire).
- Knowsley – Signed paper licence only (Private Hire).
- Liverpool – Paper licence only (Private Hire).
- Sefton – Paper licence only (Private Hire or temporary PHV).
- St. Helens – Paper licence only (Private Hire).
- Wirral – Paper licence only (Private Hire).
- North East
- County Durham – paper licence only (private hire).
- Darlington – paper licence only (private hire).
- Gateshead – paper licence only (hackney carriage).
- Hartlepool – paper licence only (private hire).
- Middlesbrough – paper licence only (private hire).
- Newcastle – paper licence only (private hire).
- North Tyneside – paper licence only (hackney carriage).
- Northumberland – paper licence only (hackney carriage).
- Redcar & Cleveland – paper licence only (private hire).
- South Tyneside – paper licence only (private hire).
- Stockton-on-Tees – paper licence only (private hire).
- Sunderland – paper licence only (private hire).
- Northampton
- West Northamptonshire – paper licence only (private hire).
- Nottingham
- Ashfield – paper licence only (Hackney carriage).
- Broxtowe – paper licence only (Hackney carriage).
- Derby – photocard only (private hire).
- Gedling – paper licence only (Hackney carriage).
- Newark and Sherwood – paper licence only (Hackney carriage).
- Nottingham – PHV licence or certificate of compliance must be presented at city office. (certificate valid for one month).
- Oxford
- Paper licence only (private hire).
- Sheffield
- Barnsley – paper licence only (private hire).
- Doncaster – paper licence only (private hire).
- Rotherham – paper licence only (private hire).
- Sheffield – paper licence only (private hire).
- South Coast
- BCP – Paper licence only (Hackney Carriage).
- Dorset – Paper licence only (Private Hire).
- East Hampshire – Paper licence only (Hackney Carriage).
- Eastleigh – Paper licence only (Hackney Carriage).
- Fareham – Paper licence only (Private Hire).
- Gosport – Paper licence only (Hackney Carriage).
- Havant – Paper licence only (Private Hire).
- New Forest – Paper licence only (Private Hire).
- Portsmouth – Paper licence only (Private Hire).
- Rushmoor – Paper licence only (Private Hire).
- Southampton – Paper licence only (Private Hire). Certificate of Compliance accepted (valid for 3 weeks).
- Winchester – Paper licence only (Hackney Carriage).
- South West
- Bath and North East Somerset – Paper licence only (Private Hire).
- Bristol – Paper licence only (Private Hire).
- Cheltenham – Paper licence only (Private Hire or Hackney Carriage).
- Cornwall - Paper licence only (Private Hire).
- Exeter – Paper licence only (Private Hire).
- Gloucester – Paper licence only (Private Hire).
- Mendip – Paper licence only (Hackney Carriage).
- North Somerset – Paper licence only (Private Hire).
- Plymouth – Paper licence only (Private Hire).
- South Gloucestershire – Paper licence only (Private Hire).
- Swindon Borough - Paper licence only (Private Hire).
- Teignbridge – Paper licence only (Hackney Carriage).
- Torbay - Paper licence only (Private Hire).
- Wiltshire – Paper licence only (Hackney Carriage).
- Stoke
- Stoke-on-Trent – paper licence only (private hire). Licence must state Uber as operator.
- Newcastle-under-Lyme – paper licence only (private hire).
- Staffordshire Moorlands – paper licence only (hackney carriage).
- Aberdeen
- Aberdeen Council – Image of Certificate of Compliance required. Mandatory for all vehicles, including new ones.
- Dundee - Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Belfast
- Belfast City Council – Image of MOT test certificate required.
- Birmingham
- Birmingham City Council – MOT must be from a council-approved garage: AUTOMOTO (B6 4NE), AUTOFIT CENTRE LIMITED (B21 0BH), SAKI’S AUTO CENTRE (B11 2QX), SWIFT REPAIRS (B10 0TH) or THE AUTO WORKSHOP (B6 7SR).
- Dudley Council – image of MOT test certificate required.
- Lichfield Council – image of MOT test certificate required.
- Nuneaton & Bedworth Council – image of MOT test certificate required.
- Redditch Council – image of MOT test certificate required.
- Solihull Council – image of MOT test certificate required.
- Walsall Council – image of MOT test certificate required.
- Wolverhampton Council – image of MOT test certificate required.
- Brighton and Sussex
- Adur and Worthing Council - Image of Vehicle Inspection report required (regardless of vehicle age).
- Brighton and Hove Council - Image of MOT Certificate or Certificate of Compliance required.
- Canterbury Council - Image of MOT Test Certificate required once the vehicle is 1 year old. MOTs valid for 6 months.
- Tunbridge Wells Council - Image of Certificate of Compliance required (regardless of vehicle age). Valid for 6 months.
- Cambridge and East Anglia
- Cambridge Council – Image of MOT Certificate or Certificate of Compliance required.
- Castle Point Council - Image of MOT Certificate required (regardless of vehicle age).
- Chelmsford Council - Image of Vehicle Inspection required (regardless of vehicle age). Valid for 6 months.
- Colchester Council – Image of MOT Certificate required. If vehicle is under 1 year old, PHV Licence accepted.
- Ipswich Council – Image of MOT Certificate required. If vehicle is under 3 years old, PHV Licence accepted.
- Peterborough Council – Certificate of Compliance required. If vehicle is under 1 year old, PHV Licence accepted.
- South Cambridgeshire Council – Certificate of Compliance or PHV Licence accepted.
- Norwich Council – Mechanical Test Certificate required. Must be from an approved garage: Innerlink Motor Co, MoT 610, Dolphin Autos, or Delmonte.
- Cardiff
- Bridgend County Borough Council – PHV or Hackney Carriage Licence required. MOT not required.
- Cardiff Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Caerphilly County Borough Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Merthyr Tydfil County Borough Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Neath Port Talbot Council – PHV Licence required if vehicle is under 3 years old. Image of MOT required if vehicle is over 3 years old.
- Newport City Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Pembrokeshire County Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Powys County Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Rhondda Cynon Taff County Borough Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Swansea Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- The Vale of Glamorgan Council – Image of MOT required. PHV Licence accepted if vehicle is under 3 years old.
- Edinburgh
- The City of Edinburgh Council – certificate of compliance required. Image of MOT certificates are not accepted.
- Glasgow
- City of Glasgow Council – image of MOT or certificate of compliance required. Certificate of compliance valid for one year from issue date (all vehicle ages). If vehicle is under three years old, pass certificate accepted instead. Valid for one year from issue date.
- Leeds
- Bradford Council – image of MOT required. PHV licence accepted if vehicle is under three years old.
- Calderdale Council – image of MOT or certificate of compliance required. PHV licence accepted if vehicle is under three years old.
- Kirklees Council – PHV licence required. MOT not required.
- Leeds Council – image of MOT required. PHV licence accepted if vehicle is under three years old.
- North Yorkshire Council – image of MOT required.
- Wakefield Council – image of MOT required. PHV licence accepted if vehicle is under three years old.
- York Council – image of MOT required once vehicle reaches three years of age.
- Leicester
- Blaby District Council – Image of MOT or Vehicle Inspection Certificate required.
- Charnwood Borough Council – Image of MOT or Certificate of Compliance required.
- Harborough District Council – Image of MOT or Certificate of Compliance required.
- Leicester City Council – Image of MOT or Inspection Report required.
- Melton Borough Council – Image of MOT or Certificate of Compliance required.
- North West Leicestershire District Council – Image of MOT or Certificate of Compliance required.
- Oadby and Wigston Borough Council – Inspection Report required. Must be stamped by “R&R,” “ACE Transport,” or “Tebco Motors.”
- London
- MOT Requirement – Image of MOT required. Not needed if vehicle is under 1 year old. Valid for 6 months.
- Manchester and Hull
- Blackburn with Darwen Borough Council – Image of MOT required. If vehicle is over 5 years old, MOT is valid for 6 months.
- Blackpool Council – Image of Certificate of Compliance required.
- Bolton Council – Image of MOT required.
- Bury Council – Private Hire Vehicle Licence must be uploaded in the MOT slot.
- Manchester City Council – Private Hire Vehicle Licence must be uploaded in the MOT slot.
- Oldham Council – Private Hire Vehicle Licence must be uploaded in the MOT slot.
- Pendle Borough Council – Image MOT or Certificate of Compliance required.
- Rochdale Metropolitan Borough Council – Image of MOT or Certificate of Compliance required.
- Rossendale Borough Council – Image of MOT or Certificate of Compliance required.
- Salford City Council – Image of Certificate of Compliance or expired Certificate of Compliance with exemption notice accepted.
- Stockport Metropolitan Borough Council – Image of Certificate of Compliance accepted for vehicles under 3 years old. Image of MOT or Certificate of Compliance required once vehicle reaches 3 years of age.
- Tameside Metropolitan Borough Council – PHV Licence must be uploaded in the MOT slot.
- Trafford City Council – Certificate of Compliance required (regardless of vehicle age).
- Wigan Council – Standard MOT or Certificate of Compliance required (regardless of vehicle age).
- Merseyside
- Cheshire East Council – Hackney Carriage Vehicle Licence must be uploaded in the MOT slot.
- Cheshire West & Chester Borough Council – Image of MOT required.
- City of Liverpool Council – Image of MOT required.
- Wirral Council – Image of MOT required.
- North East, UK
- County Durham Council – Private Hire Vehicle Licence or Image of Certificate of Compliance required.
- Darlington Borough Council – Private Hire Vehicle Licence accepted if vehicle is under 3 years old. Image of MOT required if over 3 years old.
- Gateshead Council – Private Hire Vehicle Licence or Image of Certificate of Compliance required.
- Hartlepool Council – Image of Certificate of Compliance accepted if vehicle is under 3 years old. Image of MOT or Certificate of Compliance required once vehicle is 3 years or older.
- Middlesbrough Council – Image of MOT required.
- Newcastle Council – Private Hire Vehicle Licence or Certificate of Compliance required.
- North Tyneside Council – Private Hire Vehicle Licence or Certificate of Compliance required.
- Northumberland Council – Private Hire Vehicle Licence or Certificate of Compliance required.
- Redcar and Cleveland Council – Private Hire Vehicle Licence accepted if vehicle is under 3 years old. Image of MOT required if over 3 years old.
- South Tyneside Council – Private Hire Vehicle Licence or Image of Certificate of Compliance required.
- Stockton-on-Tees – Private Hire Vehicle Licence accepted if vehicle is under 1 year old. Image of MOT required once vehicle reaches 1 year of age.
- Sunderland Council – Private Hire Vehicle Licence or Image of Certificate of Compliance accepted.
- Nottingham
- Ashfield Council – Image of MOT or Hackney Carriage Vehicle Licence accepted.
- Broxtowe Council – Image of MOT or Hackney Carriage Vehicle Licence accepted.
- Derby Council - Image of Certificate of Compliance accepted.
- Gedling Council – Image of MOT or Hackney Carriage Vehicle Licence accepted.
- Newark and Sherwood Council – Image of MOT or Hackney Carriage Vehicle Licence accepted.
- Oxford
- Oxford Council – Image of Certificate of Compliance required.
- Sheffield
- City of Barnsley Council - Image of MOT required.
- City of Doncaster Council - Image of Vehicle Inspection certificate required.
- Rotterdam Metropolitan Borough Council - Private Hire Vehicle Licence accepted in place of MOT.
- Sheffield City Council - Image of Certificate of Compliance required.
- South Coast
- BCP – Image of MOT required.
- Dorset – Image of MOT required.
- East Hampshire – Image of MOT required.
- Eastleigh – Image of MOT or Certificate of Compliance required.
- Fareham – Image of MOT required.
- Havant – Image of MOT required.
- New Forest – Image of MOT required.
- Portsmouth – Certificate of Compliance required. Image of MOT accepted only with a Temporary PHV Licence.
- Winchester – Image of MOT required.
- South West
- Bath & North East Somerset – Image of MOT required.
- Bristol – Image of MOT required.
- Cheltenham – Image of MOT required.
- Cornwall - Image of MOT required. If the vehicle is less than 12 months old a Private Hire Vehicle Licence can be accepted. MOT must be from council approved garage found here
- Exeter – Image of MOT required.
- Gloucester – Image of MOT required.
- Mendip – Image of MOT required.
- North Somerset – Image of MOT required.
- Plymouth - Image of Private Hire Vehicle Licence required
- South Gloucestershire – Image of MOT required.
- Swindon Borough - Image of Private Hire Vehicle Licence required.
- Teignbridge – Image of MOT required.
- Torbay - Image of MOT required.
- Wiltshire – Image of MOT required.
- Stoke
- Stoke-on-Trent – Image of Private Hire Vehicle Licence required.
- Newcastle-under-Lyme – Image of MOT required. If the vehicle is less than 3 years old a Private Hire Vehicle Licence can be accepted.
- Staffordshire Moorlands – Image of MOT required.
- Insurance certificate
- Driver name must match the logbook, MOT certificate, private hire vehicle licence and supporting documents.
- Registration plate must match logbook, MOT certificate, private hire vehicle licence and supporting documents.
- Vehicle make and model must match details listed on the logbook, MOT certificate and private hire vehicle licence (if on document).
- Policy must cover the plating of your vehicle licence (private hire or hackney carriage).
- Permission letter
- Must be issued by the policyholder named on the vehicle's insurance certificate.
- Vehicle registration plate must match that on the logbook.
- Vehicle registration plate must match that on the PHV licence or MOT certificate (if no logbook is required).
- Driving licence number (if present) must match the DVLA plastic driving licence.
- Permission letter must include: driver name, address and vehicle registration OR driver name, driving licence number and vehicle registration. Rental commencement date and due back date required.
- Hire agreement
- Must be issued by the policyholder named on the vehicle's insurance certificate.
- Vehicle registration plate must match that on the logbook.
- Vehicle registration plate must match that on the PHV licence or MOT certificate (if no logbook is required).
- Driving licence number (if present) must match the DVLA plastic driving licence.
- Hire agreement must include: driver name, address and vehicle registration OR driver name, driving licence number and vehicle registration. Rental commencement date and due back date required.
- Vehicle schedule
- Must be issued by the policyholder named on the vehicle's insurance certificate.
- Vehicle registration plate must match the logbook.
- Registration plate must match the PHV licence or MOT certificate (if no logbook is required).
- Driver schedule
- Must be issued by the policyholder named on the vehicle's insurance certificate.
- Driver name must match the DVLA plastic driving licence.
Tips: uploading your documents
Follow these tips when uploading your documents:
Make sure all required details are clearly visible
Ensure your document contains all required details before uploading. The entire document should be clearly visible.
Upload your driving licence first
This will speed up the approval process when we need to cross-check your licence with other documents.
Upload one image or PDF at a time
You can go here to get more information about uploading your documents through the Driver app.
Show all four borders of the page
The photos that you submit must clearly show all four borders of the page. This is the most common reason that documents are not approved.
Relevant information should match across documents
For example, address needs to match PHDL/PCO and DVLA plastic driving licence. Get more details on specific documents by each individual document page below.
We typically review documents in less than 30 minutes
However, please allow up to 12 hours for our team to review your documents.
Note:
It may take up to 48 hours for your documents to be reviewed and verified.
Uploading your documents
Watch the videos below to find out more about uploading your documents
How to upload a document
Learn how to upload your required documents
DVLA plastic driving licence
Learn how to upload your DVLA plastic driving licence
DVLA electronic counterpart check code
Learn how to upload your DVLA electronic counterpart check code
Private hire driving licence
Learn how to upload your private hire driving licence
Private hire vehicle licence
Learn how to upload your private hire vehicle licence
MOT test certificate
Learn how to upload your MOT test certificate
Insurance certificate and supporting documents
Learn how to upload your insurance certificate and supporting documents
Logbook or new keeper slip
Learn how to upload your logbook or new keeper slip document
Bank statement
Learn how to upload your bank statement
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Driver documents specifications
Scroll left and right to see what’s needed for each of the driver required documents.
Proof of identity
You need to provide us with and ID and be at least 21 years of age.
DVLA Plastic Driving Licence
You must submit an original colour image of the front of your current UK DVLA Plastic Driving Licence (this can be either a photograph or scan). We cannot approve a photocopy, print out, or black & white image. We do not accept certain driving offence codes on the platform. Please note that:
- The name must match the name on your Uber profile & Private Hire Driver Licence (PCO).
- The full address (including postcode) must match your Private Hire Driver Licence (PCO).
Bank statement
Bank Statement is a required document for you to receive payments. The statement needs to be for the same bank account that will be used to receive your payments from Uber. It needs to be under your name or a business which you are an owner of.
Issue date, name, address, IBAN Number, sort code and account number need to be visible (some statements printed do not always have an issue date so a transaction date is fine).
Private Hire Driver Licence / PCO Licence
We require you to upload an original colour image of your current valid TfL Paper PCO. We cannot accept a photocopy, print-out or black & white image. Check your document appears on TfL's online licence checker and that all the details match. Make sure that:
- The name matches the name on your Uber profile and DVLA Plastic Driving Licence.
- The full address (including postcode) matches your DVLA Plastic Driving Licence.
- The conditions must not state: Self–employment prohibited, Restricted to work in term time (10/20 hours per week) only
DVLA Electronic Counterpart Check Code
We require you to upload a code consisting of eight letters and numbers. Instructions:
- Visit the website
- Enter your DVLA Driving Licence number, National Insurance number, postcode.
- Select “Share your licence information”.
- Take a screenshot of your code, or write it down, making sure the difference between uppercase and lowercase letters is clear.
- Upload the image so that we can generate your Electronic Counterpart.
- Make sure this code has not been used and was generated within the last 21 days.
Please note we do not accept certain driving offence codes on the platform.
Profile photo
All drivers must have an approved profile picture on their driver account. The profile photo must be taken by a member of our team at your local Green Light Hub.
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Vehicle document specifications
Scroll left and right to see what's needed for each of the vehicle's required documents.
Insurance certificate
We require you to upload a current and valid insurance certificate or temporary cover note. Your insurance policy must cover you for private hire and/or for the carriage of passengers and goods for hire or reward (or similar). We cannot accept policies covering public hire, Hackney carriage or business use of the policyholder. Please note:
- Your name must match the name on your DVLA plastic driving licence.
- The vehicle registration must match your V5C logbook and your Uber profile.
- The vehicle's make and model must match the one on your Uber profile.
If you or the vehicle you will be using is not covered on the insurance certificate, you will also need to provide us with supporting documentation.
Hire agreement or permission letter (insurance supporting documents)
You will need to provide a Hire Agreement (a vehicle hire contract from your hire company) or a Permission Letter (a letter from the vehicle owner or hire company permitting you to drive the vehicle) if your insurance policy states that you can drive:
- "with the Policyholder's permission" (or similar);
- that "any driver" is entitled to drive, or that you can drive "any vehicle";
- "Any person named on the policy schedule or… is driving… with the Policyholder's permission".
See template for Hire Agreement
See template for Permission letter
You may also need to upload a Taxi Fleet Permission Letter if you are driving on a Taxi Fleet Insurance Policy. Please provide the same info as above.
Vehicle schedule (insurance supporting document)
You will need to upload a vehicle schedule if your insurance policy states that the vehicle insured is "As specified in the attached schedule".
Information required on this document:
- Insurance company logo
- Vehicle registration, make and model (which must match the V5C logbook and vehicle profile)
- Confirmation that you are covered for private hire
- Security code (which must match the insurance certificate)
Driver schedule (insurance supporting document)
You will need to upload a driver schedule if your insurance policy states that the person or classes of person entitled to drive is "Any person named on the policy schedule".
Information required on this document:
- Insurance company logo
- Your name and driving licence number (matching your DVLA plastic driving licence)
- Security code (matching with your insurance certificate)
MOT test certificate
We require you to submit a valid MOT certificate. MOTs for private hire vehicles are only valid for six months. The document will be rejected if six months have passed since the issue date on your MOT.
NOTE: Outside London, if your PHV licence was issued within the first year of your vehicle's life, you will not need to submit an MOT certificate. In London, although a brand-new vehicle does not require an MOT immediately, it is required prior to your vehicle reaching its one-year anniversary, regardless of when the PHV licence was issued. We therefore recommend you book your vehicle's MOT no later than day 360 to allow plenty of time for your MOT certificate to be uploaded and approved.
- The vehicle registration must match the one on your Uber profile.
- The vehicle make and model must match the one on your Uber profile.
- We will not accept the MOT if the word "DANGEROUS" appears in the advisory notes.
Private hire vehicle licence (PHV)
We require you to upload a valid TfL private hire vehicle licence (PHV). Check your document is valid and the details match with TfL's online licence checker
Please note that:
- The owner's name on the document must match the one on your vehicle's V5C logbook.
- The owner's address on the document must match the one on your vehicle's V5C logbook.
- The vehicle registration must match the one on your Uber profile and your vehicle's V5C logbook.
- The vehicle make and model must match one on your Uber profile and your vehicle's V5C logbook.
Submit the back of your PHV if any of the above don't match. It will be valid for three weeks. After that, you'll need to submit your new PHV as per above.
Logbook
We require you to upload both pages of your vehicle logbook (V5C). If you have recently acquired your vehicle, or the name and/or address on your logbook do not match your PHV, we will accept the completed New Keeper Slip (section 6 of your logbook) for a period of 2 months from the date of issue/sale or transfer. If you have a new vehicle, we can accept a confirmation of registration document or e-logbook for a period of 1 year from the date of first registration. Please note that:
- The vehicle keeper's name on the document must match the name on your PHV.
- The vehicle keeper's address on the document must match your PHV.
- The vehicle registration must match the one on your Uber profile and PHV.
- The vehicle make and model must match the one on your Uber profile and your PHV.
Examples:
- New Keeper Slip upload section 2 and 6 together
- E-logbook
- Confirmation of registration example 1
- Confirmation of registration example 2
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Complete medical check
We know it can be time-consuming and challenging to get your medical check completed. Find the option most suitable for you.
- Medical check – Visit your own GP
- Call your GP to ask whether they can complete the private hire medical form; check the next availability, cost and inclusion of the eye test.
- Download and print the TPH/204 medical form below and ensure the GP signs it at your visit.
- Additional info for medical check
If you require an additional eye test
If your GP or chosen clinic does not offer the eye test, please book one separately.
- Tesco Opticians can conduct FREE tests. Click here for locations.
- Boots Opticians also offer tests for approx. £25. Locations here.
- Get the optometrist to complete Section 8 (page 7) of the TPH/204 form for you and record your ID document number (DVLA licence or passport) in the record.