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Uber in New York City: 2025 in review

How Uber supported drivers, riders, and the city through access, partnership, and economic contribution

In 2025 alone, Uber kept New York City moving with nearly 180 million trips. More than just a ride, Uber has become a reliable and affordable lifeline for New Yorkers and visitors, providing essential access to critical services like doctor’s visits and bridging the gap in outer-borough transit deserts.

This review underscores our role in keeping New York connected and accessible while highlighting the tax revenue and economic activity we generate across all 5 boroughs. All of the facts presented below are in reference to Uber riders, drivers, and trips in New York City in 2025.

Driving with Uber in NYC

Uber drivers in New York City are governed by some of the strongest regulations and protections in the country. Drivers are commercially licensed and regulated by the Taxi & Limousine Commission (TLC), and since 2019, drivers have been paid in accordance with the TLC pay standard. In 2025, on average, there were over 31,000 drivers who drove at least 32 hours per week on the Uber platform.

Uber drivers in New York City also receive more mandated benefits and protections than drivers in other parts of the country, including access to the Black Car Fund, which provides workers’ compensation, free dental and vision care, and death benefits through a 2.5% surcharge on all trips. Drivers in NYC also receive paid sick and safe time as part of agreements with the New York State Attorney General and the New York City driver pay rule, and, since 2023, drivers in New York State have had access to unemployment insurance benefits.

Uber's partnership with yellow taxis

Through Uber’s partnership with yellow taxis, ride requests from the Uber app can be referred to authorized e-hail providers, effectively integrating rideshare and traditional cab services. This collaboration offers riders more transportation options and provides yellow taxi drivers with increased demand across all 5 boroughs.

$270 million in earnings

Yellow taxi drivers made close to $270 million from trips referred through the Uber app.2

11 million taxi trips

Uber enabled nearly 11 million yellow taxi trips in 2025.

Uber as critical infrastructure in New York City

In New York City, Uber offers more than just a way to get from Point A to Point B; it serves as a critical option for essential daily travel, including trips to health and medical appointments. Since its launch in 2017, Uber’s wheelchair-accessible-vehicle (WAV) service has grown significantly, offering reliable access to WAVs for many New York residents and visitors. Uber also operates in every corner of the city, including low-income areas that often face limited access to reliable transportation.

Last year, NYC Uber drivers completed close to 180,000 trips through the MTA's Access-A-Ride Program

65 million trips

started or ended in low-income neighborhoods (as defined by HUD Qualified Census Tracts).

3.5 minutes

was the average wait time for trips starting in the outer boroughs.

Uber's economic impact in NYC

In 2025, Uber generated significant economic activity in New York City through state- and city-mandated taxes, fees, and surcharges that directly support public services and infrastructure.
Paid for by riders, these fees include sales tax on all trips, a congestion surcharge for trips below 96th Street in Manhattan, a CBD toll charge for trips below 60th Street, and an airport access fee for trips to or from any of the Port Authority of New York and New Jersey airports.

In 2025, NYC Uber riders contributed more than $400 million in sales tax, close to $44 million in airport fees, and over $260 million in congestion-pricing fees.

1Total gross pay for NYC Uber drivers in 2025, not including incentives.
2Total fares earned by taxi drivers from trips referred through Uber.
Source: Uber internal data, 2025.