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Uber's upfront pricing, explained

Before you request a ride, the app shows an estimated upfront price to your destination every time – so you can sit back and enjoy the trip.*

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How are prices determined?

With upfront pricing, you are provided an estimate of the fare before requesting a ride. This fare includes (but is not limited to) a base rate, rates for estimated time and distance of the route, a dynamic pricing charge to reflect current demand for rides in the area, and estimated tolls, surcharges and fees.

The upfront price is an estimate, not a guarantee. This means your fare may increase if you travel to a different destination or make extra stops along the route, or the trip takes much longer than we originally estimated.

If an estimated upfront fare is not honoured, you will either be charged the minimum fare (displayed in the fare breakdown available before requesting a ride, and which applies at a minimum regardless of time and distance travelled) or a fare based on the measured time and distance for your trip, including plus any base fare, booking fee, surcharges, tolls and other relevant factors such as a dynamic pricing charge.

You’ll always get a receipt for any trip fare. If your fare is different to the upfront estimated fare shown to you, your receipt will explain why.

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*Uber Pool riders in California pay the price shown before the trip. On other ride options in California, riders will see an estimate that includes all applicable charges, but the final price is based on the driver’s actual time and distance of the trip using the base rate and per-minute and/or per-mile rates plus applicable taxes, fees, tolls, surcharges, and supply and demand.

The material provided on this web page is intended for informational purposes only and may not be applicable in your country, region or city. It is subject to change and may be updated without notice.