Program Terms and Conditions

1. This Offer is jointly provided by (1) Uber London Limited (“Uber”) a company incorporated in England and Wales and whose registered office is at Aldgate Tower - First Floor, 2 Leman Street, E1 8FA, London; (2) Uber Eats UK Limited (“Uber Eats”) a company incorporated in England and Wales and whose registered office is at Aldgate Tower - First Floor, 2 Leman Street, E1 8FA, London; and (3) Avios Group (AGL) Limited (“AGL”) (company registered number 02260073) a company incorporated in England and Wales and whose registered office is at Waterside, Speedbird Way, Harmondsworth, United Kingdom UB7 0GB.
2. To be eligible for this Offer, customers must be
   1. at least 18 years old;
   2. be a Member of the British Airways Club (“BAC”) and accept its Terms and Conditions. For full details of the BAC’s Terms and Conditions please visit https://www.britishairways.com/content/the-british-airways-club/about-the-club/terms-and-conditions; and
   3. hold a valid Uber and/or Uber Eats account (as applicable) and accept the Uber’s General Terms of Use (collectively referred to as “Eligible Participants” or in the singular, an "Eligible Participant”).
3. In order to verify eligibility for the Offer as stated in clause 8, we reserve the right to require Eligible Participants to provide us with proof of age and identity.
4. To earn Avios, Eligible Participants must link their Uber and/or Uber Eats account to their British Airways Club account in the Uber and/or Uber Eats app and select the British Airways Club as their Preferred Reward program.
5. To participate in this Offer Eligible Participants must confirm and accept these Terms and Conditions as well as AGL’s Terms and Conditions. For full details please visit https://www.avios.com/en-GB/terms-and-conditions.
6. Only one Uber and/or Uber Eats account and a linked BAC account will be eligible to receive Avios. The holder of the accounts must be the same person and the names must match.
7. Eligible Participants can earn one (1) Avios per £1/€1 of Qualifying Spend on each Eligible Use (defined below) (the "Offer").
8. “Eligible Use” means:
   1. a trip booked and completed via the Uber app; and
   2. a food and beverage order placed via Uber Eats, whether ordered through the Uber app or the Uber Eats app,
   in each case within the UK or the Republic of Ireland, subject to these Terms and Conditions.
9. For the purpose of this Offer, “Qualifying Spend” means:
   1. Uber trips: the upfront price of the trip after any promotions or discounts have been applied, including tolls and surcharges where applicable, but excluding tips and any miscellaneous or additional fees (such as cleaning fees); and
   2. Uber Eats orders (excludes grocery and retail; not available in Northern Ireland): the subtotal of the order before any promotions or discounts have been applied, excluding delivery fees, service fees, tips and any other additional charges. For Uber Eats orders placed in the UK, a minimum Qualify Spend of £25 per order is required to earn Avios. For example, a £25 order earns 25 Avios, but Uber Eats orders under £25 won’t earn any Avios.
10. The Offer is valid on Eligible Uses completed within the UK. For Eurostar journeys, travel must include either a departure from or arrival in the UK.
11. Eligible Use include Uber ride and mobility services and Uber Eats orders available through the Uber platform, subject to availability by location and time.
12. Eligible Use may include the following Uber services (availability varies by city and time):
    1. UK: UberX, UberXL, Uber Assist, Uber Access, Uber Comfort, Uber Exec, Uber Lux, Uber Reserve, Uber Pet, Uber Green, Uber Boat, Lime e-bikes and scooters, Black Cab, Coach, Rail and Eurostar, and Uber Eats (excluding grocery and retail; not available in Northern Ireland).
    2. Republic of Ireland: Uber Taxi, Taxi XL, Uber Black, Taxi Max, Taxi Access, Uber Reserve, Uber Green.
13. Uber Reserve is available in all cities in the Republic of Ireland and is available in selected locations within the UK and across certain Uber mobility categories, as follows:
    1. Greater London: UberX, UberXL, Uber Exec, Uber Lux
    2. Manchester: UberX, UberXL, Uber Exec
    3. South-West (incl Bristol and Bath): UberX, UberXL, Uber Exec
    4. Birmingham: UberX, UberXL, Uber Comfort, Uber Exec
    5. Leeds: UberX
    6. Leicester: UberX.
    7. Merseyside (primarily Liverpool): UberX
    8. Nottingham: UberX
    9. Republic of Ireland: Uber Taxi, Taxi XL, Taxi Max, Uber Black, Taxi Access, Taxi Green.
    Availability may vary by location, time and vehicle supply and is subject to change. For full Uber Reserve Terms of Use, please visit https://www.uber.com/legal/en/document/?name=uber-reserve-terms-of-use&country=great-britain&lang=en
14. Validated Avios will be awarded within 24 hours of the Eligible Use. Where a booking includes multiple Eligible Uses, Avios will be awarded within 24 hours of the final completed Eligible Use.
15. If a booking includes multiple Eligible Uses (trips or orders) and the customer cancels one or more of them, the entire booking becomes ineligible for the Offer, and no Avios will be awarded for any of the uses in that booking.
16. This Offer is non-transferable and cannot be used in conjunction with any other Avios related offer or Uber and/or Uber Eats offer or promotion.
17. Avios have no monetary value, are non‑transferable, and cannot be refunded nor exchanged.
18. Please submit all claims for any missing Avios as soon as your booking is complete.
19. For missing Avios queries please contact Uber and/or Uber Eats via the help section of the app or visit uber.com.
20. Avios Group (AGL) Limited, British Airways, Uber, and/or UberEats reserve the right to terminate an Eligible Participant’s participation in this Offer if they believe such Eligible Participant is in breach of these Terms and Conditions, or if their use is unauthorised, fraudulent, or otherwise unlawful.
21. Avios Group (AGL) Limited, British Airways, Uber and/or Uber Eats reserve the right to withdraw this Offer or amend these Terms and Conditions, including Avios earn rates, without prior notice at any time, for whatever reason, and without any liability to Eligible Participants for doing so.
22. Avios are issued to Eligible Participants subject to acceptance and compliance with the AGL’s Terms and Conditions. For full details please visit https://www.avios.com/en-GB/terms-and-conditions.
23. By taking part in this Offer, Eligible Participants agree to the personal data they supply being used by AGL, British Airways, Uber and/or Uber Eats or their agents or subcontractors for the sole purpose of administering this Offer as set out in AGL’s Privacy Policy, British Airways’ Privacy Policy and Uber and/or Uber Eats’ Privacy Notice.
24. AGL reserves the right to withdraw the promotion or amend these Terms and Conditions without prior notice at any time, for whatever reason, and without any liability to customers for doing so.
25. Insofar as is permitted by law, British Airways, AGL, Uber and/or Uber Eats will not (and nor will our agents or distributors), in any circumstances be responsible or liable to compensate an Eligible Participant, accept any liability to and Eligible Participant (whether direct, indirect, special, incidental, exemplary, punitive or consequential) for any loss, damage, personal injury or death arising out of or in connection with their participation in the Offer whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not we (or our affiliates) have been advised of the possibility of such loss, damage, personal injury or death. Statutory rights of Eligible Participants are not affected.
26. Any advertisements, banners or other promotional content related to the Offer will be read alongside these Terms.
27. This Offer shall be governed by the laws of England & Wales and subject to the exclusive jurisdiction of the courts of England and Wales, but not exclusively if the Eligible Participant is a resident of the United Kingdom but outside England and Wales; then the courts of Scotland or Northern Ireland (depending on the Eligible Participant’s jurisdiction) also have jurisdiction. If the Eligible Participant is resident in the Republic of Ireland, then the courts of the Republic of Ireland also have jurisdiction.
28. British Airways, Avios Group (AGL) Limited, Uber and/or Uber Eats do not assume any responsibility for any typographical or other error in the administration of the Offer.
29. British Airways, Avios Group (AGL) Limited, Uber and/or UberEats’s collective decision regarding any aspect of the Offer is final and binding and we will not enter into correspondence with Eligible Participants (or their representatives) about it.