When you order your Pool trip, we’ll ask you to wait 2 minutes while we find a nearby rider going your way, so you can share the cost of the trip.
The app will direct you to a nearby pick-up point where you can meet your driver after a short walk (no more than 250 meters, or around 4 minutes).
Pool will give drivers the most direct route to each rider and their drop-off points. This means you may be also be dropped off a short distance from final destination.
We’ll look for riders along your route to fill empty seats in the car. Be polite and respectful at all times - together, you’re saving money.
With extra riders, it may take a little longer to get there, but you’ll always see your estimated arrival time in the app. If you’re in a rush, try UberX.
When you time your ride right, Pool can be great. Be at the pick-up point before your driver arrives to make sure no one in your car is kept waiting.
You can ride Pool with a friend, but if you’re riding with more than 2 people or extra luggage, it’s best to request UberX or UberXL.
What to expect along the way
It depends on the space in the car and number of riders. If you’re traveling with luggage, we recommend trying UberX.
It’s a party! UberPool only allows 2 per request, but you can use UberX or UberXL for larger groups.
On average, riding with UberPool only adds a few minutes to your overall trip time. We’ll always show your estimated arrival time in the app as you ride.
Pickup and dropoff order is determined by where your destination falls along the route, not the order of who was picked up first.
Riders can hop in and out during your trip. If all empty seats are filled, we’ll stop looking for extra riders. Additionally, we’ll stop looking for extra riders to make sure you meet your arrival time.
Though some pickups and dropoffs may be slightly out of the way, we’ll always do our best to make sure you arrive by the time shown in the app.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.